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      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (764 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      764 reviews
      3.0
      Apr 2, 2023

      Long time employee

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Few benefits to stick around for, I stay because I'm stuck atm They used to be considered as well paying. If company sales goals are met there's a company wide bonus awarded.

      Cons

      They care about employees until the employee is no longer useful. Mandatory overtime, mandatory 12 hour days for full-time employees during peak times. Mandatory 10 hour days for part-time employees. As a long time employee I'm only making a couple more dollars an hour than someone just starting. I won't get any more raises as they have a wage cap. There is very little in the way of progressing up the ladder.

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to write a review. We are always looking for opportunities to improve and appreciate your feedback.
      4.0
      Mar 4, 2023

      Great Part Time Remote Job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome customers, great professional development for part time, love the products

      Cons

      the calls can sometimes be back to back and the metrics to keep the calls at under 7 mins. It is too much, sitting for extended periods of time, mandatory work days for 11 hours or you lose out on extra money (even you take a break for 5 extra minutes!) you could work for 10.45 hours and not receive the extra money, that is not right in my book.

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to write a review and share your suggestions. We appreciate your feedback and are always looking for ways to improve.
      5.0
      Jan 23, 2023

      Great remote part-time career

      Work at home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and pay incentive .

      Cons

      Lots of phone calls during peak season.

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to share your feedback.
      Viewing 67 - 69 of 764 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 847 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.