Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 77 reviews)); "Flexible and laid back with good pay" ((in 43 reviews)); "Great coworkers and team mates" ((in 28 reviews)); "Great culture and very inclusive." ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses to speak of for several years." ((in 13 reviews)); "Horrible upper management, no career growth" ((in 13 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Ratings by demographic groups

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

5.0

Jul 25, 2017

Such a fun and positive environment!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Very unique culture. Lots of employee engagement and events at the Home Office to show employee appreciation. (On site Farmer's Market, Weekly grill outs, local free concerts, volunteer opportunities..) -Workout facility on site with swimming pool, indoor track and fitness classes. -On site (back-up) child care. Amazing perk when our sitter can't watch the little one!

Cons

-No cons in my experience so far. There has been a lot of leadership change over the past year, but it has all been positive and exciting for the teams!

3.0

Nov 22, 2016

people are great, no real career growth

It technical support

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great. Very friendly company. Nice fitness facility onsite that is included as a benefit of working for the company. Plenty of company sponsored family activities if you have children.

Cons

Management is not very strong. There aren't many opportunities for career growth. Seem to be headed towards hiring more contractors instead of full time employees. Have not bee any raises or bonuses for a few years.

4.0

Mar 8, 2016

creative director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing team of brilliant creative thinkers, problem solvers. Focused on success. People aren't afraid to laugh, speak up, present concepts and try new ideas.

Cons

Ever-pressing deadlines with multiple changing directions is not uncommon to the industry but often restricts great idea generation. More time doing, less time conjuring the next big idea.

Viewing 133 - 135 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Men's Fit Model - Size Medium

Women's Fit Model - Extended Size

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Such a fun and positive environment!!!

people are great, no real career growth

creative director

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