Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 83 reviews)); "Flexible and laid back with good pay" ((in 37 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 31 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews)); "Benefits are good" ((in 28 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 40 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Horrible upper management, no career growth" ((in 12 reviews)); "No bonuses to speak of for several years." ((in 9 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

1.0

Apr 14, 2015

Company is going downhill fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Buildings are nice / Campus-like.

Cons

It's understaffed everywhere, and not just a little bit. If you're in IT, you will not have a life, but you will work 60-70-80 hours / week. Company hasn't paid bonuses in at least ten years. No training, no tuition reimbursement, no mentoring, no professional development programs, and the technology is really, really old. And being in tiny Dodgeville, there's almost nowhere to go for lunch. My commute to Madison was 55 minutes each way.

1.0

Oct 3, 2014

Don't work for.Business Outfitters !!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The pay and coworkers were the best part of the job. Business Outfitters was less tedious than the "CORE" side. Casual work attire was great.

Cons

LEBO Management very rude and condescending. Employees only get 1 half hour break per shift. Bathroom breaks are timed. They will alter your stats if they don't like you. Leads are very unprofessional i.e.talk in detail female issues as well as gossip about employees to other employees who are their favorites. There was also a bonus program but my lead did not tell a fellow co-worker until the coworker noticed it on her check. It would have been nice to know.

1.0

May 6, 2022

Disgusting Incompetence, Horrifying Management

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for this company. I am ashamed I did.

Cons

Director level management on my team was absolutely disgusting. The most incompetent and delusional I have ever met. Stealing from team members, bullying and insane. You wouldn't believe it. It was the most insane thing I have ever witnessed and I can't believe I went through this. As a woman I must warn other women DO NOT WORK HERE! Do not work on the digital/eCommerce team in any way. The management is crazy and delusional, they do nothing and are not held accountable for their actions. This says everything about senior management and the inevitable demise this company will face.

Lands' End Response

4y

Thank you for taking the time to share your feedback. We take these concerns very seriously, as harassment of any kind is repugnant and completely inconsistent with our commitment to provide a respectful, professional, and dignified workplace. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.

Viewing 13 - 15 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium

Lands' End

Lands' End reviews

Ratings by category

Ratings by demographic groups

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Company is going downhill fast

Don't work for.Business Outfitters !!

Disgusting Incompetence, Horrifying Management

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