Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 83 reviews)); "Flexible and laid back with good pay" ((in 42 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 32 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 25 reviews)); "Coworkers are great" ((in 24 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 20 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "Lack of respect from upper management." ((in 12 reviews)); "No bonuses to speak of for several years." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

1.0

Jul 26, 2018

Worst Place I've Ever Worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They provide a lot of nice perks for employees including an on-site gym, music at lunch, farmers market, half-day Fridays in the summer, a great discount, and a lot of fun events.

Cons

Management on the Business Outfitters side is absolutely terrible. They set unrealistic expectations and give you no resources to meet them. I have never seen and experienced such disrespect from former and current members of the leadership team. They blatantly talk down to and scream at employees in front of others. IT is backed up by years. It's impossible to implement any new programs. Don't let the perks blind you - this place is awful.

1.0

Feb 9, 2016

Don't Take Their Offer

Manager

Recommend

CEO approval

Business Outlook

Pros

They're willing to pay you well to get you on board. They do have a gym on site but its very outdated.

Cons

It's half people who have been there their entire life, along with their mom and siblings (not a joke), and half new people who have no idea how to slide into the old ways of this company. Technology is terrible/non-existent. Expect to work over lunch almost every day. Management has no idea what's happening in terms of the big picture and the new CEO changes direction everyday. They'll say anything to get you in the door. I'll be taking the first offer I get, for less money even, somewhere else as soon as I get one.

1.0

Jul 8, 2014

The worst company I have ever worked for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are still some quality people there, but not for long I suspect. The fitness center is awesome, in theory, since most never get a chance to actually use it.

Cons

Off the charts expectations in terms of hours (start at 80/week and go up) combined with outdated tools and limited resources (staffing). CEO and CFO cultivate a culture of distrust, fear, and intimidation. They fall back on "this is how retail works". They have completely obliterated the culture of Gary Comer interms of taking care of the customer and employees and everything else will be taken care of. The term "materiality" is absent from their vocabulary as EVERYTHING is material. For all those who are gushing about this company after being spun off from Sears, do some research on the new Board. They are all hand picked cronies of Eddie Lampert.

Viewing 16 - 18 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium

Lands' End

Lands' End reviews

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Worst Place I've Ever Worked

Don't Take Their Offer

The worst company I have ever worked for.

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