Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 81 reviews)); "Flexible and laid back with good pay" ((in 44 reviews)); "Great culture and very inclusive." ((in 29 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 26 reviews)); "Coworkers are great" ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 39 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 19 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Upper management is new & does not understand or follow lands' end standards that we have followed as years." ((in 12 reviews)); "No bonuses to speak of for several years." ((in 10 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Ratings by demographic groups

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Gender

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

3.0

Apr 25, 2023

Flexible, but not recognized.

Associate sourcing manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules Currently hybrid Great teams

Cons

Unrealistic expectations Not recognized for your work Hard to move up Poor communication

Lands' End Response

3y

Thank you for taking the time to write a review. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.

1.0

Apr 24, 2023

Great Training, Lack Of Communication

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, pay is good, 50% Employee discount on purchases and discount on shipping, you get more pay night shift and weekends, and during busier times you can get a lot of Overtime. 1 weekend day a week required, however you can take 1 weekend day off a month. Also all equipment; thin client pc, power cord, 2 monitor cables, keyboard, mouse, wired headset, and webcam, are provided and shipped to you about a week before training and equipment set-up call is paid for.

Cons

Lack of communication; was told in interview that I could work my scheduled 2 weekdays & Saturday, however I was not told anywhere prior to the hiring that I was seasonal, was not even mentioned in the job listing or description, or even my offer letter and onboarding paperwork; I found out halfway through week 2 of training that I was seasonal, during a mid week meet and greet vid meeting with my production Lead. I was also told during my interview that I could work my 2 days & 1 weekend day that I designated, and then pick up shifts when I could, which worked for my schedule at the time. However, I was not told that during peak I had to be available & scheduled 3 days a week and could not take a weekend off. I wish that I had been better informed about this.

Lands' End Response

3y

Thank you for taking the time to share your thoughts. We are always looking for opportunities to improve and appreciate your suggestions.

2.0

Apr 19, 2023

.

Wfh agent

Recommend

CEO approval

Business Outlook

Pros

part time hours, discount, automatic deposit

Cons

sink or swim culture, revolving door jobs

Lands' End Response

3y

Thank you for taking the time to write a review. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.

Viewing 184 - 186 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Men's Fit Model - Size Medium

Women's Fit Model - Extended Size

Warehouse/Distribution Center Rehire Stevens Point

Stevens Point, WI

View job

Lands' End

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Flexible, but not recognized.

Great Training, Lack Of Communication

.

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