Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 42% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 87 reviews)); "Flexible and laid back with good pay" ((in 39 reviews)); "Benefits are good" ((in 31 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 39 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "No bonuses to speak of for several years." ((in 13 reviews)); "Horrible upper management, no career growth" ((in 12 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

2.0

Aug 24, 2016

Incredible Brand that has lost it's way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The brand is incredible, quality products with pride in serving their customers. The people that you work with on the ground floor are the best people on the planet.

Cons

Current executive leadership is not taking care of it's employees, not respecting it's loyal customers and trying to move the brand to something it is not. They have deteriorated employee morale and lost many good employees along the way.

2.0

Jun 29, 2016

Too Many Cooks in the Kitchen

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Starting to hire very talented people into the company. -Exposure to potential costumers is increasing -Strong name in apparel industry

Cons

-Too many "cooks" are being hired for their ideas, not enough staff to do the labor/work load. This causes long hours for only part of the staff and an unhappy atmosphere. Most divisions need 1 or 2 more assistant/associate's to take on everything that needs to get done. -Training for your position/true guidelines for expectations is non-existent. Make it clear from the get go and keep all related positions the same: ie Assistant, Associate, Senior levels etc... too much fluctuation between divisions... nobody knows how to get themselves to the next level and instead of working towards it, they just go elsewhere. -During my exit review, HR asked me what Lands' End could do better. Instead of listening to constructive and thoughtful feedback, they spent most of the time arguing the advice... how will you get better and change if you can't even listen to the problem?

2.0

May 3, 2016

marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice people in most of the building

Cons

Short sighted management and two faced managers

Viewing 286 - 288 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Men's Fit Model - Size Medium

Warehouse / Production - 2nd shift

Lands' End

Lands' End reviews

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Incredible Brand that has lost it's way

Too Many Cooks in the Kitchen

marketing

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