Lantern reviews

3.0

46% would recommend to a friend

(121 total reviews)

John Zutter

60% approve of CEO

52% positive business outlook

Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

121 reviews
4.0
Dec 7, 2024

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Culture, work life balance, salary

Cons

Laid off after short tenure

avatar
Lantern Response
1y
Thank you for sharing your feedback and for highlighting the positive aspects of your experience at Lantern, including our culture, work-life balance, and salary. Decisions that impact team members’ roles are never made lightly. We remain committed to fostering a supportive and balanced work environment for all our employees, even during times of change. We appreciate the time you spent with us and wish you all the best in your future endeavors. Thank you, Meredith Fish SVP, Human Resources
1.0
Dec 5, 2024

Mismanagement, Exploitation, and Empty Promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great, fun company events

Cons

This company is a textbook example of what happens when leadership prioritizes self-promotion over genuine organizational growth. The issues here run deep and are impossible to ignore: 1. **Leadership Hypocrisy:** Managers here excel at talking the talk but fail miserably when it comes to walking the walk. They’ll tell you how much they “value” your input, but the moment you offer actionable, well-researched ideas, they dismiss you as “too junior” to influence change. To add insult to injury, they’ll often take your ideas, present them as their own, and reap the rewards while you’re left in the shadows without even a thank you. It's demoralizing and unethical. 2. **Engagement in Name Only:** While they tout “fun events,” these do nothing to address employee dissatisfaction. An engagement survey revealed significant dissatisfaction among employees, and the company responded by handing out merch—selectively, no less—instead of addressing the real underlying issues. This performative gesture only underscores how disconnected leadership is from the reality of employee concerns. 3. **Unfair Recognition and Compensation:** The disparity in how employees are treated is glaring. Long-tenured employees are rewarded with raises and bonuses despite coasting on subpar performance, while newer, hardworking employees are overlooked—even when they go above and beyond, putting in extra hours during evenings and weekends. This lack of recognition breeds resentment and kills morale. 4. **Toxic HR and Cliques:** HR exists solely to protect leadership, not employees. If you weren’t part of the original hires, don’t expect them to have your back. The workplace culture is clique-driven and cutthroat, with people eager to betray colleagues if it means gaining favor with higher-ups. This fosters a deeply toxic environment where trust is nonexistent. 5. **Skyrocketing Turnover:** The company boasts about bringing in new hires but fails to retain talent. Employees are told they’re the “backbone of the company,” but the moment they’re deemed inconvenient, they’re fired without clear justification. The lack of transparency and respect is appalling and further fuels the revolving door culture. 6. **Embarrassingly Bad Benefits:** For a healthcare company, the benefits are shockingly subpar. The employer’s insurance options ensure that you’ll be paying exorbitant out-of-pocket costs for medical care unless you manage to hit the no-copay threshold—which is near impossible unless you have a family. The benefits clearly cater to employees with families, leaving single employees not only underserved by the plans but also severely overworked to compensate for their family-focused colleagues. It’s a blatant double standard and a slap in the face to hardworking individuals without dependents. This company is a disaster for anyone seeking fairness, professional growth, or work-life balance. Between the toxic leadership, exploitative practices, inequitable benefits, and a culture of favoritism, it’s hard to imagine how they’ll keep employees long-term. Proceed with caution—or better yet, don’t proceed at all.

avatar
Lantern Response
1y
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and take your concerns seriously. At Lantern, we strive to foster a culture of fairness, transparency, and respect for all employees. While we recognize there is always room for growth, the issues you’ve raised are concerning and do not align with the culture we aim to build. We are actively working to improve recognition programs, and communication across all levels of the organization. Feedback like yours is vital in helping us identify areas where we need to do better. If you feel comfortable, I encourage you to share more specific details directly with me, as it helps us address these matters more effectively. We are committed to continuous improvement and creating an environment where all employees feel valued and supported. Thank you again for your input, and we wish you the best in your future endeavors. Meredith Fish SVP, Human Resources
5.0
Dec 3, 2024

Great mission and team to be part of

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lantern has an amazing mission of enabling positive outcomes for people in need of speciality care. The company started with providing narrow network access for speciality surgery needs and created a successful business model around it. Now, they are expanding in Cancer space as well and genuinely trying to help. The company has faced lots of growth in recent time and while there's growing pains and easy to point problems, I would genuinely commend the leadership team to keep up and trying to match the pace and create a culture to deliver the results needed. From Tech to Ops to Commercial, every department has seen amazing growth and had their fare share of challenges. But I have noticed teams coming together to help, people getting amazing growth opportunities, and company celebrating success and recognizing those who perform well.

Cons

Fast paced growth comes at a cost. Cost of people working too hard and with risk of burn out. Its not everyone's cup of tea and truly only works for team members who are mission-driven and like the challenge. There can be an aura of fatigue or discontent if team members are not conducive to fast paced, mission-driven, growth mindset culture. This is something for the company to consider in the hiring strategy and ensure right skilled people are getting hired.

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Lantern Response
1y
Thank you for taking the time to share your thoughtful review. We truly appreciate your recognition of Lantern’s mission to enable positive outcomes for those in need of specialized care, as well as your acknowledgment of the strides we’ve made as a company. It’s inspiring to hear that you value the growth and collaboration across departments and the opportunities for development that we aim to provide to our team members. Celebrating successes and recognizing contributions are central to our efforts to foster a supportive and rewarding environment. We understand that rapid growth and a fast-paced environment can present challenges, including the potential for burnout. Your insights about ensuring alignment with our mission-driven, growth-oriented culture are valid and appreciated. Your advice about investing in manager and hiring training resonates deeply with us. As we grow, it’s critical to embed Lantern’s core values into our processes and communication at every level of the organization. We’re committed to continuous improvement and will continue to prioritize initiatives that support our team members, sustain our culture, and ensure we stay aligned with our mission. Thank you for being part of this journey and for your thoughtful feedback. Meredith Fish SVP, Human Resources
Viewing 37 - 39 of 121 Reviews

Glassdoor has 123 Lantern reviews submitted anonymously by Lantern employees. Read employee reviews and ratings on Glassdoor to decide if Lantern is right for you.