Does Lantern pay their employees well?

According to anonymously submitted Glassdoor reviews, Lantern employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Lantern. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Lantern?

46% of Lantern employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lantern 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lantern?

Care Advocate (19) , Customer Care Advocate (9) , Patient Care Advocate (3) , Accountant (2) , Customer Advocate (2) , Director (2) , Information Technology (2) , Intake Specialist (2) , Manager (2) , Operations (2) , Supervisor (2)

What are the pros of working at Lantern according to real employee reviews?

"Great leadership and high paying quarterly initiates" ((in 9 reviews)); "Great culture for those who appreciate the value of hard work and growth." ((in 8 reviews)); "Great people to work with." ((in 6 reviews)); "Great leadership team" ((in 5 reviews)); "You get great bonuses." ((in 4 reviews))

What are the cons of working at Lantern according to real employee reviews?

"Pay could be better" ((in 5 reviews)); "I worked for a cable company in billing and was given 3 months training." ((in 5 reviews)); "horrible management , management is overly rude" ((in 4 reviews)); "Managers here excel at talking the talk but fail miserably when it comes to walking the walk." ((in 3 reviews)); "Supervisors are never at their desk, they’re either in a “meeting” or making Starbucks runs." ((in 3 reviews))

What are the top reviewed Lantern locations?

Dallas , Dallas-Fort Worth , Los Angeles , Orange , Philadelphia

Lantern reviews

3.0

46% would recommend to a friend

(121 total reviews)

John Zutter

60% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

121 reviews

5.0

Feb 7, 2025

Exciting & Evolving, Mission Driven Company

Annonyous

Recommend

CEO approval

Business Outlook

Pros

Working at Lantern has truly been a dream. Coming from my previous company that prioritized appearances and profit over people, it's refreshing to be part of an organization that is genuinely mission-driven and passionate about making change within the healthcare industry. Lantern cares deeply about its members and employees, fostering an inclusive and engaging workplace. There are countless opportunities for growth, and leadership actively supports career development. Plus, the company invests in culture with fun events, catered meals, and even a weekly bar cart—making it a great place to work and connect with colleagues.

Cons

Rapid growth comes with its fair share of changes, which can sometimes feel overwhelming. However, this also presents exciting opportunities to take on new projects, drive process improvements, and be part of a company that’s constantly evolving for the better.

Lantern Response

1y

Thank you for your thoughtful review! We're thrilled to hear that you find Lantern's mission and culture so rewarding. Creating an inclusive, engaging workplace where employees can grow and make a real impact is a top priority for us. We appreciate your recognition of our efforts, and we’re excited to continue evolving together as we grow. Your feedback is invaluable, and we’re grateful to have you on the team! Thank you, Meredith Fish, SVP Human Resources

3.0

Jan 12, 2025

Pay

Claims assistant

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule is great for me

Cons

Micromanaging is not the best

Lantern Response

1y

Thank you for sharing your feedback. We’re glad to hear the hybrid schedule is working well for you. I’d like to better understand your concerns about micromanagement, as we strive to empower our team members to work with autonomy and trust. Please feel free to schedule a confidential conversation with me to discuss. Your feedback helps us improve, and we appreciate your contributions to Lantern. Thank you, Meredith Fish SVP, Human Resources

2.0

Jan 2, 2025

Average

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

The bonus is based on performance. Do your work well you get the bonus

Cons

This is not a place to grow your career as a fresh grad. Especially in the customer advocate role

Lantern Response

1y

Thank you for your feedback. We’re glad you appreciated our performance-based bonus structure. The customer advocate position provides valuable experience, and we have had a great deal of success in career mobility from the CA position. Our leaders and HR team are available to partner with our employees to create individual development plans, defining goals and milestones to grow your career. I apologize that we did not make that opportunity clear to you. Your input helps us improve, and we appreciate your contributions during your time with Lantern. Wishing you the best in your career journey. Thank you, Meredith Fish SVP, Human Resources

Viewing 34 - 36 of 121 Reviews

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Operations Data Analyst

Human Resources Business Partner

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Lantern

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Exciting & Evolving, Mission Driven Company

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