Laserfiche reviews

2.9

41% would recommend to a friend

(240 total reviews)
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Karl Chan

40% approve of CEO

42% positive business outlook

Laserfiche has an employee rating of 2.9 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Laserfiche employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

240 reviews
1.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The company is a family run company. The company gives new employees a lot of responsibility right away. Free lunches are provided by the company every day.

Cons

The relatives of the founder are free to berate employees during meetings for no real reason. This happens fairly regularly. There is no recourse when this happens. Management is indecisive and prone to making reactionary decisions.

1.0
Sep 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Despite being a horrible company to work for, there are a few positive things worth mentioning: - Newly renovated office - Free lunch if you don't mind the fact that it is repetitive, unhealthy and terrible - Decent 401k - If you are one of the lucky few who are hourly, you will work 40 hours a week and go home

Cons

HR does a fantastic job selling the company to clueless college seniors and new grads, but don't be fooled: inside the shiny fur lies the rotting, diseased organs of a company that is drifting aimlessly in the ocean of enterprise software market. Below are the cons: - Little to no career growth potential. People are hired for low-paying entry positions, expected to do what they are hired for and nothing else. If they go out of your way to learn new skills they are fired. Similarly, if management gets word that the employee continues to develop themselves outside of work, they will fire that employee to avoid paying them more. - Insane micromanagement. Every aspect of an employee's work life will be scrutinized, including what color clothes they are wearing, what time they leave for lunch and get back from lunch, and even who they chat with via email and instant message. - No long-term vision. People in upper management literally don't know what they are doing. Every single one of them got their positions by long tenure and playing the political game. - Management through fear. Regular employees are regularly thrown under the bus and punished and fired for decisions they didn't make. - It is a family business, and there are a ton of utterly incompetent people who are employed simply because they know the CEO and her family. They are shielded from any criticism and are literally untouchable, even if they ruin people's projects. - Everyone is significantly underpaid. In addition, if they are salaried, the company mercilessly exploits the hell out of them. - No training when people are first hired. They throw new hires in the water and they're expected to learn to swim on their own (although some departments are starting to change in this regard). - The company pinches pennies. Just one example: they recently stopped buying paper cups (for coffee, water, etc.) to save money. Can you imagine that? - There is fundamental lack of trust for employees. Just one example: every single expense report is reviewed by three people, line item by line item, and often times they refuse to reimburse people for restaurant tips or other normal expenses. I could go on, but you get the picture. My advice: stay away from this company. There are much better places to start your career.

2.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

✓ Great people at lower levels of the company. I stayed for a long time because I liked my team so much. ✓ Good W/L balance. Never felt stressed about work, rarely (if ever) had to work over 40 hrs. ✓ High-quality product. Everyone's smart & good at what they do. People often leave for FAANG. ✓ Tech stack very relevant & in-demand. No matter which team they're on, engineers get to learn a lot of different technologies. Great for resume. Even so, I don't think it's worth it to join if you have other options...

Cons

× Pay is below market & they'll pay you as little as they can get away with. × There's no transparency about anything, e.g. the nebulous "salary bands". × Rampant favoritism for promotions. × Management is becoming increasingly erratic. Political issues (including sudden, unjustified firings due to personality clashes) have started to overrun even the development department, which seemed RELATIVELY drama-free for a while. × All LF's "values" center around serving the customer, not doing right by employees. × When I left, employees were becoming increasingly unhappy with the company. Overall, even though there's some good to be gained from the experience as a fresh-out, I don't think you should join even in that case. It'd sustain their business model of hiring & underpaying bright kids, not bothering to invest in them because they figure they'll just leave in a couple years anyways lmao.

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Laserfiche Response
3y
We appreciate your feedback and are committed to creating a supportive environment for our people to grow both professionally and personally. Your input is insightful to us as we continuously enhance various offerings to better support our teams. Thank you again for taking the time to share your thoughts.
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Glassdoor has 250 Laserfiche reviews submitted anonymously by Laserfiche employees. Read employee reviews and ratings on Glassdoor to decide if Laserfiche is right for you.