Lassonde reviews

Thank-you for taking the time to give me your feedback. Although tough to hear, it is appreciated and will ultimately help make me a better leader and more importantly, Lassonde Pappas a great place to work. Once of the first things I did three years ago when I started was to really focus the organization on identifying and driving the key results for the business. As you recall, the leadership team landed early on five specific results: 1) Grow our volume; 2) Over-deliver on customer expectations; 3) Increase profitability; 4) Prepare for long term growth and; 5) Make Lassonde Pappas a great place to work by focusing on employee engagement. Someone asked me at one of our monthly town hall a few weeks ago “what my biggest accomplishment has been so far as CEO” and I immediately responded that the measurable progress we have made in driving employee engagement (from 52% engaged in 2014 to almost 82% engaged in 2016) was by far my biggest source of pride. That is why your feedback, and also your experience at LPC doesn’t align with what we have heard in the various feedback sessions from hundreds of employees across the country. We continue to listen to our employees, who have given us a “thumbs up” to engagement initiatives like jeans every day, transparent town halls, CEO breakfasts, summer flex Fridays, more robust performance reviews, individual development plans and other engagement activities. We were also just notified in January that Lassonde Pappas is a finalist for “Philly’s Top Places to Work“ which also suggests our initiatives are resonating with our employees. Having said that… we have also received “thumbs down” feedback on things like role clarity, pace of change and overall balancing of workload. These areas specifically are part of our 2017 plans to try and address. All of the above is just noise…as YOUR experience here was not a positive one. For that, I sincerely apologize and once again thank-you for the feedback. It shows that you care for your former colleagues and are doing your part to help make Lassonde Pappas a great (better) place to work. Message received.