- The pay rate for both editors and writers is too low for what we're expected to do
- Sometimes I get articles in my queue whose topics are not ones that I indicated on my preferences that I want to edit. I don't know why they show up
- Whatever test or criteria the company uses to select writers is seriously flawed. I'm shocked at how often I encounter articles with embarrassing errors in very *basic* grammar, syntax, punctuation and AP Style. Do these writers not care, does Demand not care, or both?
- We edit directly via a web interface/template on the Demand website & the site often has technical difficulties, especially on weekends when a lot of editors & writers want to work
- Sending help requests to the help desk is frustrating because either they never respond, or they take a very long time to respond
- Asking questions or airing concerns in the community forums on the website is not always helpful because often, the higher-ups who *should* answer the questions, don't answer, which leaves many of us feeling dissed and/or floundering
- HIgher-ups rarely ever ask for input from editors & writers when making significant changes to the site, to the writing/editing process, to the style sheets, etc. Suddenly we are notified of some big change, and even if a bunch of us then comment (in the forums) that we don't like it for this or that reason, we are often ignored and nothing is addressed
