LeafLink reviews

Lack of transparency from leadership, random and brutal layoffs. Never a clear vision which results in constant pivoting.

Senior leadership seems to have a complete disconnect to the customers and the platform that made LeafLink successful, instead jerking customers around with a new and incomplete product or service every few months.. sometimes just to pull the service. It seems the VC money behind LeafLink wants performance in areas that customers are wildly uninterested in using LeafLink for and company growth requires growth in a lane that customers do not associate with the business. Meanwhile, the core business is barely supported from an account manager, customer support, or product standpoint, and there seems to be a bold assumption that the competition won’t steal the market share the core product built.