LeafLink reviews

2.9

24% would recommend to a friend

(130 total reviews)
avatar

Artie Minson

21% approve of CEO

19% positive business outlook

LeafLink has an employee rating of 2.9 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LeafLink employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

130 reviews
2.0
Mar 30, 2023

Negative reviews are spot on. Run!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work in cannabis and help bring solutions to an industry that is very underserved. Customers are generally awesome and the people you work with, especially middle management leaders, are some of the smartest people you'll ever come across. During the glory days, LeafLink's HR Team did an incredible job with hiring. Unlimited PTO and fully remote is a great perk. Leadership doesn't care where you get your work done as long as it gets done.

Cons

There is a lack of strategy and vision at LeafLink. They've never really nailed down one pain point or solution and mastered it. Marketplace, Payments, and Logistics are all half-baked solutions and our customers can attest to it. And leadership keeps scratching their heads wondering why we aren't profitable by now. The company has no idea what their business objective is and who they're solving problems for. Leadership wants to try and solve for every pain point of the wholesale cannabis industry but what makes a really good company succeed is being the best at one thing, and then scaling up one solution at a time. These guys (and I say guys, because there are no women on C-Suite) insist on solving and building everything at the same time. With limited resources and bandwidth, it's no wonder everyone is so burned out and frustrated by the horrible decisions they're making. Not to mention, the decisions that have been made by upper management have resulted in a lot of dollars lost, and yet, those same men have gotten promoted, time and time again, with no implications or accountability for the poor business decisions. For an industry that has capitalized on the cruelties placed on brown and black communities, you would think they would at least have the decency to put forth a proper social equity program. But no, the CEO only sees dollar signs and has no empathy for the industry itself. Feels no responsibility whatsoever. Similar to WeWork, he is looking for a lucrative exit that will leave a bulk of the employees with absolutely nothing. The few women who do sit on the leadership team will just say yes to everything the CEO asks of them. It's his way or no way. He has no experience scaling a tech SaaS company, and will likely run this company to the ground. Look elsewhere until the leadership team has changed at the very least!

1.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Except for good colleagues, I can't think of much.

Cons

The management. This company has a messiah problem. They keep hiring very expensive executives who hire other expensive executives who hire other expensive leadership who hire other managers who hire other ICs. But nobody knows what they actually want to solve or achieve or how to. Internal operations and market strategy are both in shambles. If they could have a come to jesus moment and admit there is no real need for their products - at least not in it's current form, they would do better. Everything LeafLink tries to sell, there are a host of dedicated companies which do it better, cheaper, faster - SaaS for Cannabis, Delivery, Financing. They've divested their focus too much too early without really specializing in any of their offerings. The result is a bunch of half-baked products. The CEO has no business being a CEO frankly ! Until March 2022 he was totally clueless about the cash flow and financial position of his company. The new COO from not tech (ex-wework, media guy) had to make him smell the coffee. Without any clear plan of how they'll shift back from remote, the CEO forced an investment into a bigger office space to seat 350+ people but after all recent layoffs, the company is around 200 persons. They spent weeks of marketing resources on making emojis to socialize a bunch of fancy sounding "tenets" - but no clear idea of how these tenets can be practiced. In their previous round of layoffs, they laid of 2 account execs who were pulling in more than $2.5M in annual revenue while retaining others whose run rate was $200K a year. Before the newest layoffs, they came up with a pricing model and projection which was supposed to resuscitate LeafLink. It was all puffery - the couple of management folks who worked on it did not consult anyone before just coming down from the mountain like moses with the tablet. That plan failed utterly. Then there are a a few execs who operate on the zero sum game bro-culture mentality - you're either with them or against them and if you're not with them, they'll isolate you, beat your ideas down and eventually push you out - lots of good senior management left after getting sick of this politics - previous revenue head, analytics head, most recently the head of engineering. Anybody who cares for their careers and years of life not being devoted to a thankless company - stay away.

2.0
Dec 16, 2022

The truth reveals itself

Recommend
CEO approval
Business Outlook

Pros

Very supportive and collaborative team mates that were a pleasure to work with. The concept of leaflink is exciting and innovating.

Cons

The execution clearly isn't working. How they are representing the cannabis industry is a joke. How they have bread crumbed employees time and time again after each round of layoffs is unfair.

Viewing 25 - 27 of 130 Reviews

Glassdoor has 133 LeafLink reviews submitted anonymously by LeafLink employees. Read employee reviews and ratings on Glassdoor to decide if LeafLink is right for you.