LegalZoom reviews

4.0

71% would recommend to a friend

(915 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

915 reviews
3.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Management does a good job of letting you know what's going on. Constantly changing what you can and can't say to make a sale.

Cons

Moving in a good direction to help out their customers, yet doing nothing to appreciate their employees. Always forced to do overtime, and no thanks for the hard work put in.

3.0
Aug 28, 2014

Solid, but big and slow

Recommend
CEO approval
Business Outlook

Pros

Solid revenues, friendly people, pleasant work environment, competitive salaries. The company definitely isn't going to go out of business anytime soon, but it might not really take off either.

Cons

There's a lot of office politics, which can be bad if you end up on the wrong side of a dispute. The office is in Glendale, and if you live in other parts of LA the commute can be brutal. The health insurance plan is barely worth it -- buying your own is cheaper.

3.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-the occasional work parties -I met a lot of great co-workers -the free bagels on Fridays that they may or may not still have -the free drink machine drinks (which I think they got rid of now) -the newer Glendale building that they moved into from Hollywood was nice -my direct supervisors and management were great--it's just a shame that management above them was less in touch with the work environment

Cons

-unless you started a few years ago when the company was in a growth mode, don't expect any promotions -if you come in as a temp or employment agency worker, they may tell you to expect to be made permanent within 3 months... but in reality I found out they usually wait a year to decide if they want to make you permanent. -more micromanagement than I've ever experienced in my life (such as getting a talking to from HR about clocking in 2 minutes late) -if you work in customer service on the phones, you will have to be ok with callers yelling at you to complain about issues with their orders that you have no control over -there used to be hour long lunch breaks when I was there, but now I heard that they cut them down to a 1/2 hour :( eesh -except for your few close co-workers, it's easy to feel like a number because they seem to just care about your stats and metrics but don't seem to care about how to better fix the order process so that customer complaints are lower. When they work order processors to a burn out level, it's no wonder that mistakes get made.

Viewing 370 - 372 of 915 Reviews

Glassdoor has 963 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.