Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 963 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Account Manager (9) , Product Manager (9) , Retention Specialist (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 105 reviews)); "The people here are great and are like family" ((in 82 reviews)); "The pay is good and performance" ((in 41 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 21 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 16 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 40 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Favoritism is a big deal here." ((in 12 reviews)); "Subpar strategy, analytical, training, coaching and interpersonal skills." ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Dallas , Sherman Oaks , Beaverton , Round Rock , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(915 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (915 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

915 reviews

3.0

Nov 20, 2025

Not bad

Product manager

Recommend

CEO approval

Business Outlook

Pros

The coworkers are all amazing

Cons

High attrition this year. A lot of teams are stretched too thin

5.0

Oct 29, 2025

One of the best career experiences with great leadership investing in my growth

Tax manager

Recommend

CEO approval

Business Outlook

Pros

• Exceptional mentors and managers who truly care • Real career growth opportunities with visibility and sponsorship • Meaningful work, not just busy work • Strong work-life balance culture • Collaborative, positive team dynamic

Cons

Honestly, busy seasons are still busy, but the difference is you feel supported, not alone. The other con would be navigating the challenges that come with changing products and services to adapt to meet our customers' needs.

LegalZoom Response

7mo

We are so pleased to hear about your positive, long-term experience, highlighting exceptional mentors, career growth, and our strong work-life balance culture. We appreciate your honesty that while busy seasons are intense, you feel supported. We also recognize the challenge of navigating product and service changes to meet customer needs. We embrace your advice to management: we are committed to protecting our people and the strong culture that sets us apart. Thank you for your continued dedication to LegalZoom!

5.0

Oct 29, 2025

Not for everyone but very much enjoying it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- People are bright, collaborative/supportive, and genuinely care - Industry leader w/ strong business performance - Fast-paced (for those who enjoy it) - Leadership has coherent strategy

Cons

- 'Fast-paced' can frequently derail into ADHD behavior - Corporate functions could use additional resourcing/talent

LegalZoom Response

7mo

We are so glad you feel supported by our bright, collaborative team and strategy. We sincerely appreciate your constructive feedback—we are listening closely and taking your insights into consideration to drive meaningful change. Thank you for being a valued part of the LegalZoom family.

Viewing 379 - 381 of 915 Reviews

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LegalZoom

LegalZoom reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not bad

One of the best career experiences with great leadership investing in my growth

Not for everyone but very much enjoying it

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