LegalZoom reviews

4.0

73% would recommend to a friend

(912 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

912 reviews
1.0
Sep 25, 2024

Worst Company To Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the ability to work remotely.

Cons

LegalZoom is the most toxic, horrible company to work for. DON'T work here. You will regret it. If you do, be prepared to work 24/7, live in fear for your job, and never get promoted. Leadership builds "power" by tearing down employees and ruining their confidence. Here's a few reasons why LegalZoom is so bad to work for: 1. Lack of vision and direction. Leadership has no long-term vision for the company. Everything is urgent and a top priority leaving employees to work crazy hours without focus. 2. Micromanagement. You have CEOs and VPs reviewing all materials, creating an environment of micromanagers and no autonomy. 3. Does not value customers. Leadership does not care about the customer experience. The only thing they do is care about making money. They create experiences to manipulate customers to purchase more and more products they can get for free or can do themselves. 4. No work-life balance. You are expected to be online 24/7. This is directly because there is no prioritization, focus, or direction. 5. No career growth. LegalZoom is made up of old Intuit folks. All they do is look out for each other. There's no career path or map to help you advance. 6. Illegal layoff practices. They constantly lay off employees and then open up the same job at a lower pay. This is highly illegal. 7. Poor company culture. People stab each other in the back just to keep their jobs. This is the most toxic company I've ever worked for. Leadership puts people down to make themselves feel more powerful. They'll also ping you 24/7 to turn around projects in unrealistic timelines. 8. Private jets and big bonuses. Leadership will lay people off because they make too much money and want to cut costs while leadership flies private jets, and gives themselves $1M retention bonuses.

2.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

LegalZoom was one of the most interesting places I have worked in terms of people, their interests and talents and overall intelligence.

Cons

LegalZoom’s leadership is disjointed, disconnected and confused. There are so many wonderful employees and talent that gets wasted by irresponsible layoffs and poor management. The company has yet to figure out its own identity, which is reflected in the “start up” like structure and fluctuating stock prices. There have been layoffs, C-team leadership changes and constant quick pivots year over year.

avatar
LegalZoom Response
1y
We're continuously looking for ways to enhance our employee experience, and we take all feedback into consideration. Thank you for taking the time to provide feedback.
2.0
Oct 7, 2022

More about numbers, less about people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture inherited pre-ipo is still live and kicking, a community, focused on providing safe spaces for each other and honing our craft

Cons

The culture created post-ipo is eating the pre-ipo culture alive. Many who cared about the experience of others have been let go due to strategic realignments, many of our experienced members have left soon after, and many who had to fill in the gaps were yet let go again for their lack of performance. This is leaving those scrambling to either work harder, or encourage those working underneath them harder. Those with lower levels of empathy always elevate the corporate ladder in this game. Nowadays the focus is the potential wealth we can accumulate and less on the emotional health of the employees.

Viewing 43 - 45 of 912 Reviews

Glassdoor has 959 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.