LegalZoom reviews

4.0

73% would recommend to a friend

(912 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

912 reviews
1.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Free bagels on Fridays and gym.

Cons

I worked here as a software engineer in IT department. After three months starting with this company, I had to quit my job. LegalZoom was the worst experience I have ever had. Very toxic environment with rude leadership. There are more managers than developers. The favoritism is in its highest level, if you are not a YES person then most probably you won’t survive. Its spouse to be an agile environment but no retrospective at the end of the sprint so you have no way of bringing up issues that impacted your work (agile 101). And if you dare to talk about them on the standups you will be shot down. Sprint planning is a jock, most of the stories are not clear and ready for the sprint but they are there anyway. No clear explanation about what the story is about and why. Note, you cannot do any real story time estimations, so most of them go with point 5 as default 😊 Incompetent tech leads; any suggestions for improvements or following simple industry standards will be ignored or taken as a threat against their persona/position. If you keep bringing them up anyway since you get tired of fixing the same bugs over and over systematically, they will gang up against you and accuse you in all sorts of things. My advice to you stay away from this place … for me it was a waste of time, but I learned one thing though, this kind of place exist ☹

1.0
Sep 21, 2016

The truth about working in Tech at LZ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LegalZoom is a great company with a noble mission. The CEO, COO and CFO have a clear vision that they are effectively communicating to the rest of the organization. There are great talented employees working in all departments.

Cons

I work in Tech, and you too will love it if the following points resonate with you: . the leadership team does not know what they are doing and keep changing directions every other day. They call it being Agile . the leadership team dictates more than it leads, and rarely covers the “why”. Should probably be renamed to “dictatorship team” . the leadership team has no interest listening to your opinion. They know what ’s best. . playing politics is more important than getting things done . your performance is measured by the Agile velocity/points of your Team (the dont’s of Agile 101) . velocity is in your MBO, which means that you are incentivized to inflate it to get your bonus, and yet the true throughput of the Team remains constant at best. Leadership knows that, but doesn’t try to address it. . employee satisfaction is in your MBO. How honest are you going to be when you fill out the survey, considering that your bonus depends on your answers, and the survey isn’t anonymous at all (we can tell who’s who based on the first handful of questions)? . every initiative aimed at increasing productivity and getting the job done is scrutinized and goes through layers of vetting and approvals before anything can be done. And often times, nothing ends up being done. . ego is a major problem within the leadership team . morale is at an all time low despite what the employee satisfaction says . micro management is a common practice . leadership is consistently failing at understanding what the CEO means when he says “you’re all here because you’re very good at something”, and keeps treating employees like pawns

1.0
Jan 10, 2024

Worst place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers in the trenches shoveling the same stuff over and over.

Cons

Terrible management. Absolute chaos. VP's and Sr. Directors take orders from C-Suite. Product has no real position -- Zen Business is doing free LLC's, we should do that. Intuit is selling tax, let's create a tax business that has terrible retention. There's no real culture here. It's a bunch of lies from the top with empty promises.

Viewing 4 - 6 of 912 Reviews

Glassdoor has 959 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.