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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      72% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      1.0
      Jun 30, 2019

      Bad culture and leadership

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, Birthday off

      Cons

      Leadership has no idea what they are doing and do not empower their teams. Everyone is micromanaged even though they say they are Agile, which is a complete joke and eveyone laughs when leaderships says we are Agile. They burn out their employees but do not care because they will just offshore their positions to companies that deliver bad quality and onshore has to fix it. Run.

      2.0
      Jun 12, 2019

      Death by paper cuts

      Salesforce
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely good work/life balance. If you like to put in short hours and rarely work outside of normal hours this is the place to be!

      Cons

      IT group is extremely siloed. IT tickets sitting open for litterally months. I just saw one that still wasn't resolved after 9 months. Many of these customer impacting. No care to solve core problems, preferences for bandaids and duct tape and one-off fixes as they are less work. Everyone is "tenured" (they don't fire people) so there is a ton of dead weight. Culture is bad. I survived a coup in a prior companies IT group. They had a better culture. Everything is reactive, no serious planning is done. Sr. Mgmt micromanages things to an extreme.

      3.0
      Nov 29, 2018

      Decent company to work for, but...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Employee Engagement -Company Culture -Colleague Collaboration -Corporate Learning -Food LegalZoom does a good job of trying to keep people happy. I believe they truly care about their employees (most of management) and they will do their best to keep employee morale high.

      Cons

      -Greedy Company -No Transparency -Lazy Management -Politics I have never seen a company so greedy for money without trying to improve customer service first. They have a great brand, but this all they rely on to remain as a leader in the industry. Eventually, I suspect that the market will realize other companies that truly care about their customers first and it will be impossible for LegalZoom to compete. They have dug themselves a hole so deep, all they can focus on is how they can squeeze another dollar (or $300) from each customer.

      Viewing 79 - 81 of 914 Reviews
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      Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.