Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 103 reviews)); "The people here are great and are like family" ((in 88 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 24 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 19 reviews)); "decent pay, work from home, gym and cafeteria onsite" ((in 15 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Blatant favoritism" ((in 10 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

2.0

Oct 29, 2014

Just another high stress, low pay .com call center environment...in a nice building

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On site gym, free coffee/tea, free bagels on fridays, convenience store style market place in case you forgot your lunch or you are short on time, free legal plan as a full time employee, decent sick/vaca/pto accrual.

Cons

Home grown management, poor communication, too many chiefs and not enough indians. The culture that LegalZoom is so proud of creating is disappearing every day. Low and mid level managers treat employees terribly. Double standards everywhere. John and Frank blow smoke in town hall meetings twice a year and then they allow their low and mid level management to do whatever they want. No accountability. Common sense ignored.

3.0

Oct 27, 2014

LegalZoom has great products that sell themselves. One of the most Diverse companies I've seen.

Account manager/sales specialist/customer support

Recommend

CEO approval

Business Outlook

Pros

Recruiters have done a good job finding really smart, professional and mature individuals. Great solutions that really make a difference for their consumer. Hard work and great attitude is definitely rewarded. I started entry level and was afforded advancement opportunities several times through my career here.

Cons

New investors, Corporate restructuring and the growing pains that come with, have driven lots of talented people out the door in many departments. Leaders in place seem content on letting really talented professionals walk out the door. The culture has taken a dramatic turn for the worse in recent months since the acquisition, my department was completely dismantled and everyone went to their previous roles and pay if any. Salaries are being cut across the board. Typical of an online company, schedules vary with department. Customer facing teams have schedules from 7AM - 10 AM non-customer facing are typical business hours.

4.0

Oct 20, 2014

Legalzoom is a great company to work for.

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, perks are good, company growth will be promising through their current alterations.

Cons

Does not pay as much as other customer care positions in Austin Texas.

Viewing 838 - 840 of 914 Reviews

Jobs at LegalZoom

Assistant Manager - Business Managers

Inbound Sales Specialist

Assistant Sales Manager

Senior Executive Assistant

Senior Executive Assistant

LegalZoom

LegalZoom reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just another high stress, low pay .com call center environment...in a nice building

LegalZoom has great products that sell themselves. One of the most Diverse companies I've seen.

Legalzoom is a great company to work for.

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