LegalZoom reviews

Performance is often not recognized or rewarded unless you threaten to leave. Leadership frequently tolerates high turnover, resulting in reliance on expensive contractors to fill gaps. Lack of clear strategy or consistent leadership; management resists feedback about unrealistic deadlines, even when resources are insufficient. Workload can exceed 80 hours per week to compensate for understaffing and turnover. Culture is extremely negative and feels exploitative, prioritizing output over employee well-being while presenting an image of being “smart” and efficient.

Not even sure where to begin. LZ was by far the most dysfunctional and toxic place I've ever worked. To put it short, management consistently exhibited unprofessional and nepotistic behavior, especially the product design org. Mid-level management all the way to executive. To start with the least concerning issue: there were documented career ladders for certain roles but not for others. For these undefined roles, goalposts for expectations would change randomly in a game of telephone with no documentation whatsoever. Any attempt to get any alignment or commitment would just get you ghosted by the vice president of product design. The directors were just as useless. This vp also took his favorites from his past company to build the current product design team, which the team openly admitted during the interview process. I'm not sure if they had the self awareness to understand the optics of that. People who aren't in the vp's "in" group face blatantly different treatment. For example, you have some people who openly work out of the country while others are told that even working 1 day out of the country isn't allowed due to HR policy. You even have a principal product designer bragging about having the vp's corp card on their personal apple pay. They'd often talk about about expensing meals with his card whenever they "have a hard day." This person's friends with the vp's wife, mind you. Beyond the nepotism, there's a huge lack of confidentiality. Managers routinely screen share their direct reports' performance reviews with other directs. And to conduct manager feedback reviews, the vp runs a video zoom call with all the manager's reports. This leaves no room for confidentiality, so obviously feedback for management is always skewed positively. One director of product design also talked about how she opted out of an annual performance evaluation one year since she had a tough year. An IC would never be able to do that. This specific director would also block hours a day on her calendar and be MIA because she needed lots of "personal time" or whatever. There are so many more things wrong with this place; this just scrapes the surface. If you have absolutely no options, still heavily reconsider LZ.