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Lemonade Insurance

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Lemonade Insurance reviews

3.5

61% would recommend to a friend

(631 total reviews)
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Daniel Schreiber

75% approve of CEO

64% positive business outlook

Lemonade Insurance has an employee rating of 3.5 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lemonade Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

631 reviews
5.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s an amazing feeling to know that you are part of an organization that cares so much - from product to customers, social good and the planet. It's the perfect place where you can shine, do your best work, and grow as a person. There is a lot of trust and autonomy to influence and create (and take risks, and fail). The people are kind, smart and supportive and the office offers a fun working environment.

Cons

Working in such hyper growth environment can be challenging at times, but the opportunities are incredible and the impact each person can make is significant.

1.0
Nov 11, 2021

Don't drink the koolaid!

Recommend
CEO approval
Business Outlook

Pros

Most of the people are great and some of them are a**holes which seems ironic because Lemonade has a "no a**hole" policy. Which isn't even really something that ever gets taken into account when employees are being verbally abused and threatened by customers almost every other day. You get to use Slack but it doesn't ever seem like there is a sense of professionalism in this form of communications. At times, leadership are very blunt and almost uncomfortable in how they talk to employees and about situations needing to be handled/discussed. The parties may seem "Instagram-worthy" but they foster and encourage toxic gossiping and unnecessary peer pressure to work harder to play hard at bars that only will give you cheap well drinks.

Cons

Unprofessional, toxic, vindictive and unruly leadership seem to sit at the center of all that's wrong throughout this company. Especially within the claims experience department. They don't know how to support employees and don't ever take proper protocol when customers are ripping into employees for things they have no control over. Management are very into "feedback" and will often ask for it. But, once it's provided management will find some spin to place on it why nothing can be done to fix it. They often will separate out feedback through items that are "actionable" versus employees "b*tching". I don't think management really cares about feedback but rather asks for it to save face when needed for higher reviews online or just to report back to their bosses. On top of that, I've heard that employees don't receive bonuses or raises for at least TWO years...and that may not even be a guarantee. Which sucks. I don't know if I'm going to make it here much longer despite people telling you that they could never leave...I don't know what koolaid they're drinking.

Viewing 391 - 393 of 631 Reviews

Glassdoor has 669 Lemonade Insurance reviews submitted anonymously by Lemonade Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Lemonade Insurance is right for you.