It’s going to seem too good to be true, amazing, a breath of fresh air….until it doesn’t. This won’t be TLDR and it’s not going to be smothered in emojis and the color pink so no one from Lemonade will probably read this. But let’s get real. Let’s also read between the lines that most good reviews on here are from leadership and upper management positions- no surprise there. Anyone who speaks up is put on a “radar” and purposely receives reviews that take them out of the running for leadership positions. The toxic positively is sickening really. New update that you’re not a huge fan of? Don’t speak up and express your concerns- that’s frowned upon there. The system/program- any time there is a new update the system is down, the most recent had the system down for the whole day with no updates or acknowledgment from leadership. We couldn’t close claims and just sat like sitting ducks. Outsourcing positions and then not providing the adequate training to succeed in the role. But still holding other positions to unrealistic standards while defending these positions that are severely lacking. Tip for others: I hope you never have to go to people ops-zero help and zero empathy. Horrible experience. I’ll be sure to never recommend lemonade to any co workers or clients in the field as why would I promote a company that doesn’t look after their employees and treat them correctly and with respect.
