Does Lemonade Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Lemonade Insurance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lemonade Insurance. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Lemonade Insurance?

61% of Lemonade Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lemonade Insurance 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lemonade Insurance?

CX Specialist (28) , Customer Experience Specialist (25) , Claims Adjuster (21) , Claims Advocate (16) , Product Manager (16) , Software Engineer (16) , CLX Advocate (14) , Customer Service Representative (13) , Claims Experience Advocate (9) , Claims Champion (8) , Senior Software Engineer (8) , Pet Claims Advocate (7) , Data Scientist (6) , Manager (6) , Operations (6)

What are the pros of working at Lemonade Insurance according to real employee reviews?

"Most of the people are great and some of them are a" ((in 85 reviews)); "Great culture and company environment" ((in 69 reviews)); "Good benefits, work from home." ((in 20 reviews)); "Amazing team, always feel supported." ((in 19 reviews)); "The company culture is great and makes most days hardly feel like work." ((in 18 reviews))

What are the cons of working at Lemonade Insurance according to real employee reviews?

"Management is poor and Toxic some have no real experience" ((in 23 reviews)); "Also the pay is low but they will try to convince you it’s not." ((in 19 reviews)); "Managers with no claims experience managing people with claims experience." ((in 15 reviews)); "No work life balance." ((in 14 reviews)); "There is major favoritism when it comes to promotions so be ready to kiss a lot of you know what to get where you need to go." ((in 12 reviews))

What are employees saying about Lemonade Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lemonade Insurance layoffs and their outlook for job security at Lemonade Insurance in 2026.

What are the top reviewed Lemonade Insurance locations?

New York , Scottsdale , Phoenix , Atlanta , Dallas , Austin , Chicago , Tempe , Denver , Lemont , Richmond , Arizona City , Glendale , Plano , Waco , Indianapolis , Cincinnati , Cleveland , Columbus , Los Angeles , New Haven , Spencer , Spring Creek , Opelousas , Bend , Philadelphia , Bowie , Punta Gorda , Tallahassee , Remote

Lemonade Insurance reviews

3.5

61% would recommend to a friend

(631 total reviews)

Daniel Schreiber

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lemonade Insurance has an employee rating of 3.5 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lemonade Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

631 reviews

1.0

Jan 27, 2022

Lot's of Room for Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Happy Hour, Good People for Co-Workers, and Reasonable Hours (for Customer Service Side)

Cons

It's clear that only a certain type of person can thrive at Lemonade. There is a clear tone deaf environment and an unwillingness from the top-down to change it. Promotions are based on favorites. Salary Increases are only every 2 years and not guaranteed. You will frequently find yourself winging it and that's not how insurance should feel.

1.0

Jun 10, 2021

Too many issues

Claims advocate

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great people and supportive, most support will come from a coworker not a lead

Cons

Inconsistent management, unbalanced workload among members on the same team, constantly changing metrics, clique culture

1.0

Nov 19, 2022

Great benefits but that’s it

Clx advocate

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits! Health insurance is free on some plans and low cost on other’s. You can get health insurance for your entire family for $0 out of pocket. Dental and vision are free or low cost as well. Unlimited sick time and 20 days of PTO per year plus paid holidays.

Cons

Workload is extremely high. For a company that brags about growing so fast, they didn’t think to hire more advocates and they still won’t. The claims system is a joke. It’s a home made system that constantly has issues/crashes and is missing key features that other companies have. IT’s favorite excuse is that they are working on it or they don’t see the problem. The phone system is literally a call center and you will get plenty of calls on claims that are not your’s. Calls that you need to get won’t come through. The email system doesn’t work either. It’s an IT ticket based system and was never meant to be used as a true email system. Emails get lost or are delayed getting to you. The fact that they have not gotten into trouble yet with the DOI over this is shocking.

Viewing 22 - 24 of 631 Reviews

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Jobs at Lemonade Insurance

CLX Property Advocate, Contents

Senior Customer Ops Automation Manager

CLX Property Advocate, Contents

Associate Insurance Product Manager, Pet

Senior Manager, Property Claims Innovation & Scale