LexiCode reviews

3.8

79% would recommend to a friend

(128 total reviews)

71% positive business outlook

LexiCode has an employee rating of 3.8 out of 5 stars, based on 128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LexiCode employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

128 reviews
1.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

First, be advised they over-hire, even when they don't have the clients. Meanwhile, you get paid to review dated education videos (all about the books) and might get assigned to the client associated with UHC, with its unrealistic demands, and may easily get benched during the long, 4 week QA review process. Oh no wait - they lost that client!

Cons

Micromanagement : you get a manager, a company employed client manager, (may or may not be a coding manager) and guess what--a client manager! You'll get last minute demands for calls using Google Meet (horrible meeting app) with people whom you don't know. They are well-known for a very long and dated Quality Review process where auditors complete charts before you respond, and until recently, you may be Unpaid for the time you spend on those reviews. In several months, I have actually coded for about 2 weeks. Both assignments, they lost the client, but blame the coder. This is not the place to work for an experienced coder with strong technology skills.

avatar
LexiCode Response
1y
LexiCode has many client contracts and internal training opportunities, which allows us to maintain consistent employment opportunities regardless of client changes. We encourage employees to participate in our employee survey process to share their opinions. This survey helps us take specific actions to improve LexiCode. Your feedback will be helpful in our continuous review and improvement process. Or you may contact me directly at karen.bloomer@lexicode.com anytime.
3.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Fair pay when I began but no raise during. The only reason I made more per hour when I left is because I received a promotion (pro because there is room for qrowth within the company). - You will be expected to report to several account managers. The one who hires you on but then there is an account manager over each client as well. So, while you might not work for the same client/account manager during your employment there, you will still have your main account manager. The reason I feel like this is a pro is because you have that one constant who stays over you throughout your tenure (Melissa Sadek, in my case, and I could not have ask for better) and since he or she has known your work ethic, etc… since you began your employment, he or she can act as an intercede for you you with the new client/clients you may be working for from time to time. - I can’t speak much regarding benefits because I stayed on my husband’s during my time here. However, from what I’m hearing the benefits are not as good this year as they have been in the past.

Cons

- Quantity is considered more important than quantity. - You might end up feeling more like a warm bodied robot than a human. - Administrative duties cannot be reported as time worked. I.e. Reading company e-mails and/or phone calls and responding back is done on your own time which is not a really big deal but the time does add up throughout the week. - No raise

5.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility in hours, supportive account manager, excellent compensation, working from home.

Cons

Productivity standards are pretty high. Sometimes working remotely is frustrating due to tech issues.

Viewing 19 - 21 of 128 Reviews

Glassdoor has 131 LexiCode reviews submitted anonymously by LexiCode employees. Read employee reviews and ratings on Glassdoor to decide if LexiCode is right for you.