Product knowledge appears to be tribal and the none of the marketing teams work closely with sales to really know or understand who their customers are. Makes it hard for Marketing to support the business but still, we press on. If you're new, you have to rely on individuals around you or who you begin to befriend to provide training or support. The company nor any of the verticals have resources or patience to bring staff up to speed on products and the organization for a new employee to feel welcomed. So you're at the mercy of someone volunteering their time to "show you around". This also makes it difficult for newcomers because their products and methodologies are proprietary and silos are the norm. In addition, managers and directors lack any sort of transparency. I found most people I talked to were dealing with completing projects in a trial and error fashion and rarely were we given concise instructions or requests.
