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Life Extension

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Life Extension reviews

3.3

53% would recommend to a friend

(213 total reviews)

Paul Gilner

43% approve of CEO

55% positive business outlook

Life Extension has an employee rating of 3.3 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Extension employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

213 reviews
1.0
Jan 14, 2016

This job sucks!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the deep discount you get on vitamins. But I think most of this stuff is overpriced anyway so that's not such a big deal.

Cons

I worked in the warehouse. No work life balance. The ppl here don't care about your life outside of work. All they care about is reaching their numbers. Most people here are working 14 hour days and they act like that's normal. You can't talk to your neighbor or if you slow down a little bit they come to tell you get your numbers up. This place is a freakin' sweat shop. If you have a day off they come and bully or pressure you into working that day too. Don't work here!!!!

5.0
Jan 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Executive Management is among the best I've seen in the industry across the board. High Employee retention as well as a great culture to work in.

Cons

Very few positions become available for advancement; however this plays back into their employee retention. With any company, people either love working for them or they don't.

3.0
Dec 12, 2015

An Honest Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Pay is higher than average, even for the supplement industry. Even if you're on the lower end of the hierarchy, you can earn as much as a manager at GNC or Vitamin shop 2.Good health and dental benefits. Several options for 401k, etc. Insurance is free for the individual and there are fewer and fewer places that offer this. 3. Great Co-workers. The camaraderie and sense of ownership is really hard to come by. 4. If you are interested in the supplement industry, Life Extension's research and formulations are beyond anything that other supplement companies are doing. 5. Great Opportunities to meet interesting people in the health and wellness field. 6. Annual Bonus. 7. Unparalleled customer service

Cons

1. Corrupt and dysfunctional office politics that are very pervasive throughout the company. Witnessed several cases of constructive termination with employees. 2. High turnover among call center and support employees. 3. Call center employees are monitored and have to follow a rigid script that has more rules than an NFL playbook. A customer can report having a great experience, but someone can still fail a call based on not following this script. 4. Customer service comes at a cost of employees. The "never say no" works against the company and customers can be unnecessarily rude, mean, verbally aggressive for no reason and management has no backbone in order to address this, so consequently they let customers run amok. 5. Bad communication on all levels. 6.Annual Bonus-- becoming harder to obtain and rules changed every year regarding the criteria for earning a bonus. This might be due to the larger number of employees over the years. 7. Dysfunctional CEO and upper management that has the mentality that everyone can be replaced. 8. Little to no career development. 9. Any career development depends on who favors you in upper management. Lack of Honesty in this area.

Viewing 172 - 174 of 213 Reviews

Glassdoor has 216 Life Extension reviews submitted anonymously by Life Extension employees. Read employee reviews and ratings on Glassdoor to decide if Life Extension is right for you.