Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

48% approve of CEO

45% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
5.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great work/family life balance, Great management

Cons

Pay could have been better

5.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work, they really care about their employees

Cons

No cons her at all

3.0
Sep 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay, that pretty much all I can say about this side of LifeStorage. Now working in store is much different, at least in my area it was. I had little complaints while being a manager. Drastically changed when I transferred to call center

Cons

ABSOLUTELY NO WORK/LIFE BALANCE. I was never told about a “shift bid”. The only shift bid I was ever told about was for holidays, which is understandable. But to train me for morning hours (8am - 4pm EST) and then switch my shift to the polar opposite of that with absolutely no warning is a bit ridiculous to me. Particular supervisors are just absolutely idiotic. Customers demand to speak to a supervisor after you have told them that the supervisor will have the SAME answer you just gave them, to which they tell you they do not care and still demand to speak to a supervisor, and the response you get from your supervisor is a snarky “I can’t do anything im going to tell them the same thing you did” after you told them that already. If you don’t want want to do your job, do something else. This company will kick you while you’re down and do not feel bad about it. This company should be sued for how they rob their customers too. Customers that haven’t even been there whole 3 months getting $100 rent raises.

Viewing 127 - 129 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.