Life Storage reviews

3.5

58% would recommend to a friend

(137 total reviews)

Joseph Saffire

47% approve of CEO

44% positive business outlook

Reviews by job title

137 reviews

Reviews about "Compensation"

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1.0
Feb 7, 2015

Customer Care Rep.

Recommend
CEO approval
Business Outlook

Pros

Give a ways at holidays, nice office, easy parking, really no other Pros to working here.

Cons

Bonus structure is at the whim of the managers and changes monthly without notification. Board members have sexual relations with call center supervisors, and promote through sexual/ family relationships. Instructed to lie to customers about the requirements of buying rental insurance. Trained to tell customers that it is a "law" they have to buy insurance. This in itself is illegal. Requires CCR's to lie to customers about their physical location, pretending to be at stores while all calls are directed to a call center in suburban Buffalo NY location.

5.0
Feb 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Hour lunch break, great support from home office. Holidays off. Decent salary and benefits for full time employees

Cons

There are not many cons for this company. The budgets and reviews can be very tough to make. There is a lot of work keep up facilities.

Viewing 130 - 132 of 137 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.