Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Customer Care Representative (7) , Project Manager (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 16 reviews)); "Great work life balance at this place" ((in 13 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 7 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Quarterly Bonus really was not worth the hassle." ((in 12 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 6 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

1.0

May 24, 2017

Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

I'm Leaving!!! I can't think of anything good to say about LifeStorage other than GOOD BYE!!! Other Pros would include CLOCKING OUT FOR GOOD!!!

Cons

LifeStorage will NOT assist you in furthering your career as a Manager! LifeStorage will hire you in as a manager but treat you like a janitor! I have NEVER worked for a company that extended so little compassion & care to their employees. Please do yourself a favor & Steer clear of this place!!!

5.0

Jun 20, 2016

I hope our culture continues

Store manager

Recommend

CEO approval

Business Outlook

Pros

-better pay than most self storage company's -good benefits -commission is challenging, yet achievable -buildings are well maintained and the best in the industry - I have learned a lot about properties and building management - district managers are always supportive - schedule of work. No late nights

Cons

-company was sold to Uncle Bob's. I hope we are able to keep our culture in tact as we will now be governed by a publicly traded company. -not many paid holidays - if you don't achieve your goals you get "0" monthly commission. Those months can be tough

1.0

Feb 7, 2015

Customer Care Rep.

Ccr

Recommend

CEO approval

Business Outlook

Pros

Give a ways at holidays, nice office, easy parking, really no other Pros to working here.

Cons

Bonus structure is at the whim of the managers and changes monthly without notification. Board members have sexual relations with call center supervisors, and promote through sexual/ family relationships. Instructed to lie to customers about the requirements of buying rental insurance. Trained to tell customers that it is a "law" they have to buy insurance. This in itself is illegal. Requires CCR's to lie to customers about their physical location, pretending to be at stores while all calls are directed to a call center in suburban Buffalo NY location.

Viewing 16 - 18 of 398 Reviews

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