Pros
- frontline team is great, opportunity to make lasting friendships - opportunity to get to know members and form personal connections - flexible hours - free membership and employee discounts
Cons
- employees are commodities and disposable to management and corporate - pay cuts and demotions to “save the company money” can happen with little to no notice - employees get burnt out easily - employees are constantly undervalued for their hard work - corporate team is full of robots that only care about making money to fill the CEO’s pocket - “members first” mentality puts employees in places where they will be berated and treated badly by members (I have seen many employees cry from these interactions) - little to no opportunity for growth or raises - pay will not be accommodated to cost of living