Is Lifetouch a good company to work for?

Lifetouch has an overall rating of 3.0 out of 5, based on over 2,394 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 46% of employees would recommend working at Lifetouch to a friend and 25% have a positive outlook for the business. The best reviews about Lifetouch have been left by employees working as Operations Manager , School Photographer and Underclass (K-12) School Photographer .

Does Lifetouch pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifetouch employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lifetouch. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Lifetouch?

46% of Lifetouch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifetouch 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Lifetouch?

Photographer (582) , Photographer - School (94) , Sales Associate/Photographer (87) , Preschool Photographer (54) , Studio Manager (49) , School Photographer (43) , Sales Representative (42) , Customer Service Representative (38) , Manager (24) , Photographer & Sales Associate (22) , Sales Professional (22) , Lead Photographer (21) , Account Specialist (19) , PSS (17) , Sales Associate (17)

What are the pros of working at Lifetouch according to real employee reviews?

"The people I work with are great and it’s a hard bun fun job working with the kids." ((in 183 reviews)); "Coworkers were great and you get to learn a new skill" ((in 89 reviews)); "Fun work environment; Get to work with children; Get to use creativity for 99% of the job" ((in 32 reviews)); "Flexible scheduling and very understanding about family issues." ((in 31 reviews)); "The great thing about Lifetouch is it is seasonal so you do get time off in between seasons for vacation." ((in 18 reviews))

What are the cons of working at Lifetouch according to real employee reviews?

"Pay is low and there is a definite inequity between compensation for men and women." ((in 234 reviews)); "Management was poor in some areas and left a lot of new employees in the dark." ((in 126 reviews)); "Long hours and a lot of travel (travel used to be one of the pros until I got married)" ((in 105 reviews)); "We get emails all the time about some other created position that benefits no one at the territory level." ((in 60 reviews)); "I was thrown in my position with no training and no raise." ((in 48 reviews))

What are employees saying about Lifetouch layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lifetouch layoffs and their outlook for job security at Lifetouch in 2026.

What are the top reviewed Lifetouch locations?

Eden Prairie , Minneapolis , Baltimore , New York , Dallas , Muncie , Chicago , Denver , Houston , Charlotte , Los Angeles , San Diego , Seattle , Chattanooga , Tampa , Atlanta , Hayward , Chico , Orlando , Chesapeake , Detroit , Austin , San Antonio , Columbus , Bensalem , Pittsburgh , Portland , Saint Louis , Reno , Philadelphia

Lifetouch reviews

3.0

46% would recommend to a friend

(2,231 total reviews)

Ken Murphy

44% approve of CEO

25% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Lifetouch has an employee rating of 3.0 out of 5 stars, based on 2,231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 25, 2026

Lifetouch is in decline

Sales account executive

Recommend

CEO approval

Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

Lifetouch Response

3w

We appreciate you taking the time to share your experience and feedback. We're glad to hear you enjoyed working with the sales team and valued the flexibility of a remote-based role. We also appreciate your candid comments regarding leadership communication, operational challenges, equipment, employee retention, and the recent workforce reduction. We understand that organizational changes can have a significant impact on employees, and we recognize the importance of handling these situations with professionalism, transparency, and compassion. Feedback like yours is valuable as we continue evaluating how we support our teams, invest in our people, and adapt to the evolving needs of our customers and employees. We are committed to fostering an environment where employees feel informed, respected, and heard. Thank you for your contributions during your time with Lifetouch. We wish you the very best in your future endeavors.

1.0

Jun 4, 2026

Crumbling Company

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

Lifetouch Response

3w

Your review and feedback are appreciated and we take employee feedback and reviews seriously. Lifetouch values the perspectives shared by current and former employees. We're pleased to hear that you had a positive experience working alongside supportive colleagues and that you found value in the benefits offered during your time with us. We also appreciate your candid feedback regarding organizational changes, career growth opportunities, leadership transitions, and compensation programs. We understand that periods of change can create uncertainty, and we recognize the importance of clear communication, consistency, and providing meaningful opportunities for employee development. Thank you for your contributions during your time with Lifetouch!

4.0

May 29, 2026

Supportive team, but early mornings and travel required

Preschool photographer

Recommend

CEO approval

Business Outlook

Pros

Supportive team, every day is a new day, team is willing to help develop your skills

Cons

Waking up early, traveling long distances. corporate is expecting more work from us in the same amount of time without a rise in pay.

Lifetouch Response

3w

We're pleased to hear that you found the team supportive and appreciated the opportunities to learn and develop your photography skills. Creating a collaborative environment where team members can grow and feel supported is important to us. We also appreciate your candid feedback regarding early start times, travel requirements, workload expectations, and compensation. We understand that these aspects of the role can present challenges, and feedback like yours helps us better understand the experiences of our employees in the field. Thank you!

Viewing 4 - 6 of 2,231 Reviews

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Lifetouch

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Lifetouch is in decline

Crumbling Company

Supportive team, but early mornings and travel required

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