Lifetouch reviews

3.1

50% would recommend to a friend

(2,228 total reviews)
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Ken Murphy

59% approve of CEO

27% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The pro that sells many on the opportunity is the employee-ownership, and potential retirement funds contributed fully by the ESOP. There are a lot of really great and talented people who care a lot in the organization, and do their best to contribute. Fantastic all-company meetings that make you feel a part of the big picture. Selling photography is a fun thing to sell and something that you can feel proud of. Internal growth opportunity. Decent work life balance - better than I had at my last company, but its old school culture here. Working harder, not smarter gets rewarded and promoted.

Cons

The antiquated and overly conservative company culture and resources. All white male board of directors should tell you enough. Leadership is not visionary and the company innovation and resources are severely lagging where the industry has gone. Long term viability of the portrait division looks bleak in offerings. Many of the employees do not even want to buy the product. The company does not invest money to make money, and continually asks the field photographers and leaders to do more with less, and expects growth in results. When our offerings and quality to the customer are less and less, why would they spend more? Compensation and benefits in the portrait studio company is lower than market. Benefits are average to poor. Executive leadership makes decisions in a vacuum and does nothing to break down communication silos and the "us" and "them" mentality. The culture is poor, morale is poor. People do not have a good understanding of other roles and departments within the organization - leadership does a poor job of helping everyone understand their piece in the puzzle, and where their accountabilities lie.

2.0
Aug 27, 2023

Very disappointing

Recommend
CEO approval
Business Outlook

Pros

Monday-Friday 7:30am-4pm That's it, this job makes me depressed

Cons

If you're considering employment options, it's crucial to be well-informed about the company you're considering joining. Lifetouch Photography has garnered attention for certain negative aspects that potential employees should take into account. Here are some reasons why individuals might hesitate to work for Lifetouch Photography: Lack of Recognition: All you get is SEA Bucks. Sales get to go out to places. You as a Account Specialist get to stay in your depressed office and get a SEA Buck that gives you no value to even get anything out of the Company Store No Raises: Cant give you a raise but they sure can lay off their people and pay Kris Jenner for Christmas High Turnover: New AS's come and notice all the stress and disappointment that comes with Lifetouch. The higher ups expect greatness and ruin everything by not helping out and expect your job to be done by the end of the week

2.0
Jul 26, 2023

It's a joke

Recommend
CEO approval
Business Outlook

Pros

Working around kids was a plus for me, off on weekends and holidays.

Cons

If you ask for your meal times or break periods just know it will be like pulling teeth, if you manage to get a break just know your hours will be cut (I found out they have been sued for this). Even corporate is unprofessional, that's why there is constant turnover. Company also hasn't managed to make it's numbers so I wouldn't recommend this to anyone wanting to grow with a company. Very unorganized communication with schools and everyone will blame you. If something happens to you or your vehicle while in the field, don't expect them to be sympathetic or helpful. Too many cons, don't waste your time. No job is worth you not being able to have 30 minutes to yourself in a ten hour (plus) span.

Viewing 7 - 9 of 2,228 Reviews

Glassdoor has 2,391 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.