Lifetouch reviews

3.1

48% would recommend to a friend

(2,228 total reviews)
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Ken Murphy

51% approve of CEO

26% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I get paid to travel, so that's nice. Also working in schools with children is nice as well, however that's about all I can think of when it comes to pros.

Cons

Lets start with the compensation. As a photographer at life touch you are paid minimum wage, and don't expect that to change even after you're told that it will. Me as well as many of my fellow employees have been promised pay raises for a very long time. We have never seen them Every time one of us asks management what is going on, we are given no real answer and another promise of, "You'll probably get it starting next week, don't worry." As an underclass photographer you are not just a photographer, but also a driver, a customer service representative, a money collector, a laborer (not just building the set, also building 30 foot by 20 foot risers among other things), and a money counter, all for minimum wage. Now lets take a look at the equipment. Don't expect to ever come across a 100% working set. Out of the 13 sets the territory I work at owns, not one works perfectly. Either the stands are broken, the DLC (power box) doesn't seem to work, the fans on the lights don't work and overheat then melt, or the power cords catch on fire (not kidding). Or how about the vans? Lifetouch will rent most of their vans from a vendor, which is nice, however they do own a few of their own. The two vans they do own aren't kept up at all. The tires are bald and have leaks, the alignment is way off, and the brake pads are completely worn, among other things. Even after numerous promises from the territory manager to fix the vans as soon as possible because, "safety is our number one priority here at Lifetouch," nothing has happened. Now my last gripe, the hours. Never ever was I told that most of my days would be 12 hours+. Not once. They will schedule a photographer to work an underclass job, a sports job, and a dance all in the same day, and expect you to get off work around 10 or 11 pm, and come back in at 4:30 am! Since we were short on photographers this season we were told that we were not allowed to get sick because we are needed. One person did get sick and was gullted into working through it.

3.0
Oct 2, 2014

Working hard gets you nowhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ESOP, Family-first culture, Wonderful co-workers, flexible hours, top notch Facilities

Cons

too stressful on life-work balance, no defined career paths, no way into management from the inside, doesn't value their hardest workers, disingenuous compensation practices, hires you cheap with little experience but doesn't match the salary increase curve as experience is gained

2.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Exciting at first The kids were fun to work with.

Cons

Number 1. I showed up to every every site at 5:44 AM NUMBER 2. 2 days in a row my master photographer was late. Number 3. A supervisor came and some how made me feel it was my fault he was late. In front of me told the late employee he going to win awards. Degraded me and built the tardy employee up. Number 4. Photographer brag to me how company offered him a company car when his car broke down. Afet driving town to town in which my vehicle broke down and received no such offer. Number 5. He told me the company offered him a hotel for the NY school and nothing was offered to me. They scheduled me 3 hours away and made no such offer to me until I brought the subject up. They then told me I was suppose to make a request, by then it was too late. Theye expected me to drive back and fourth to NY and Connecticut the 2 days. number 6. Late employee unprofessionally flirted with the school secretary to the point she was uncomfortable in the end. There was a lot of flirtation between tardy photographer and an in school secretary.. Number 7 Late and unprofessional photographer was treated like a star quarterback or something. This one photo shoot day was the exact reason I quit.

Viewing 103 - 105 of 2,228 Reviews

Glassdoor has 2,391 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.