Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

1.0

Feb 19, 2018

Teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Life Insurance, 401k, nothing else

Cons

Staff is extremely clicky and very condescending, and does not care about actual fellow employees. They might promote you if they favor your personality but not by actual work ethic or skills, They hire you at terrible pay for financial institution standards and expect you to give an arm and a leg for them and sell, sell, sell, with laughable incentives. Furthermore the assistant branch manager plowed into my car one day while backing up to leave from work, and asked me not to report the incident to authorities and/or insurance so that her I surance rates wouldn’t go through the roof (probably more to the story), and I had to go in on my day off to chase her down for the money to fix my car, woman had terrible morale and sleazy character. Learned my lesson. Another lesson I learned is STAY AWAY from this place!

Lighthouse Credit Union Response

5y

Thank you for taking the time to share your experience with Northeast Credit Union. We continuously monitor industry salaries to ensure we are offering competitive wages to go along with our comprehensive benefits package; and we are sorry to hear you felt this was not the case. Also, we are sorry to hear about the unique situation in the parking lot and we would love to discuss this with you further. Please email us at jobs@necu.org and we can schedule a time to talk.

1.0

Jun 18, 2026

Worst leadership I have ever seen

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Some good coworkers helping the day go by

Cons

Horrendous leadership from top to bottom. The leadership will talk about accountability but will be the first to point fingers when things go wrong. They harass when they don’t get their way, threaten, and cultivate a toxic work environment. The higher level management is so obsessed with their own work culture at HQ, they ignore what goes on in their own branches.

Lighthouse Credit Union Response

2w

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with colleagues as those connections matter. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to us directly to discuss your experience.

4.0

May 14, 2026

Great place to work with local focus

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great local focus

Cons

None that really surface when I mime

Lighthouse Credit Union Response

1mo

" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued.

Viewing 34 - 36 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Indirect Loan Processor

Executive Assistant to Senior Management