Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

5.0

Jan 31, 2021

Great opportunity to learn about banking

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

You are pretty much able to learn everything about banking by taking a wide array of calls.

Cons

We were working remotely due to COVID and the technology was really bad. It sometimes took 30 minutes to log in and get all of the systems working.

Lighthouse Credit Union Response

5y

Thank you for taking the time to write your review. We are happy to hear you found Northeast Credit Union to be an engaging and rewarding workplace. We are a growing company and heavily investing in technology to improve both the employee and member experience.

4.0

Dec 17, 2019

It was consistent and fast paced

Home equity processor

Recommend

CEO approval

Business Outlook

Pros

Great staff, open communication , positive atmosphere

Cons

Minimal raises, not a lot of growth possible

Lighthouse Credit Union Response

5y

Thank you for your review. We're pleased to hear you enjoyed your time at Northeast Credit Union. We strive to be an employer of choice that supports our employees’ growth and development and we strive to provide challenging and rewarding job opportunities.

4.0

Jul 10, 2019

Great place to get your foot in the door.

Teller

Recommend

CEO approval

Business Outlook

Pros

If you are wanting to get into the financial field, you can learn a lot here as a beginner.

Cons

Difficult to advance within the company

Lighthouse Credit Union Response

5y

Thank you for your review. We strive to be an employer of choice that supports our employees’ growth and provide challenging and rewarding job opportunities. We always encourage all employees to apply for internal positions as they arise.

Viewing 55 - 57 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Executive Assistant to Senior Management

Indirect Loan Processor