Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

2.0

Jul 20, 2025

Partners or McKinsey?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Have you worked for Partners CU or McKinsey? If so, you will thrive here! Even more so if you are male! Great potential for these categories.

Cons

Questionable senior leadership. Questionable judgment, security processes and practices. Lack of integrity.

Lighthouse Credit Union Response

11mo

Thank you for your feedback. At Lighthouse, we take concerns around data privacy, professionalism, and leadership conduct seriously. Allegations of inappropriate access or behavior are thoroughly investigated in line with our policies and regulatory obligations. We remain committed to fostering a respectful, secure, and inclusive workplace. We encourage you to share this concern with your dedicated HR Business Partner.

2.0

Jul 17, 2025

A decent credit union but a lousy place to work

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers are dedicated, and supportive of one another Salary is good

Cons

Benefits are just ok Constant change is frustrating Senior management does not seem to be able to get out of its own way and has resorted to hiring so many people from an outside consulting firm they recently used that it is obvious there is no firm vision nor is there any confidence in the exisiting team. A credit union is "owned" by the Members but executives seem to be more interested in their own wealth than in creating value for the Members

Lighthouse Credit Union Response

11mo

Thank you for sharing your perspective. At Lighthouse, we are committed to fostering an environment where feedback - even when critical - is valued and used as a catalyst for growth. We take concerns from current and former team members seriously, as they help us improve the way we support both our employees and our members. If you haven’t already, we encourage you to connect with your HR Business Partner. This dedicated resource is here to ensure every team member has a safe and constructive way to voice concerns and help build a healthier workplace.

5.0

Jun 13, 2025

Great place for growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've found my role at Lighthouse to be very rewarding and professionally challenging so that I am continually learning and growing. This credit union is creating a culture where all can thrive, and you can be your best self. My leader is very supportive and provides coaching and is invested in my future success. This isn't the place to come and "punch the clock" for a complacent daily routine. This is an energetic work environment with lots of team member engagement. We have many employee engagement groups and an amazing new headquarters building with lots of amenities. I love what I do and where I do it. I'd recommend working here to anyone who wants to help people and the community while continuing to learn and grow themselves. I have been impressed with the pay and benefits with annual merit increases, bonuses. 401k match and profit-sharing, student loan repayment assistance and other really great fringe benefits.

Cons

I love it here, however, as I mentioned previously, I wouldn't recommend Lighthouse to anyone looking to coast along. It is a place where people need to dig in, be engaged and want to help others. If not, I would not recommend it.

Lighthouse Credit Union Response

11mo

Thank you so much for taking the time to share your positive experience here at Lighthouse! Your feedback in incredibly valuable and we love hearing that you are finding your role rewarding and professionally challenging and that you are continuing to learn and grow.

Viewing 16 - 18 of 62 Reviews

Jobs at Lighthouse Credit Union

VP, Digital Member Solution Center

Indirect Loan Processor

Member Care Representative I

Director, Talent Development