Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

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Lighthouse Credit Union

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.7

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.2

Senior management

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

3.0

Jun 11, 2025

Retail Staff

Member experience specialist 3

Recommend

CEO approval

Business Outlook

Pros

Fairly Easy Work Day Good Benefits

Cons

Lack of strong Branch Leadership Lack of Go-Getter Mentality Struggles to find talent within the Financial Sectors Hard to get promoted Lots of job hopping and favoritism Low pay for the amount of work they expect Management wants staff to "lead from their seat" but then they take credit for your work.

Lighthouse Credit Union Response

Thank you for taking the time to provide us with feedback. We take all feedback serious as it is a way for us to improve the work environment for all employees. If you have any specific concerns, please contact your HR Business Partner.

1.0

May 9, 2025

Not for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great salary, benefits and continuing education.

Cons

The executive team is never on the same page and often in a tug of war. Unfortunately the trickles down to the rest of the organization. The CEO and executive team consistently speak to culture but it is all talk.

Lighthouse Credit Union Response

We appreciate you bringing your experience to our attention. We take all feedback seriously and want to thank you for sharing as fostering a great culture is a priority for us.

2.0

May 5, 2025

Poor Leadership

Director

Recommend

CEO approval

Business Outlook

Pros

Local employer - offers hybrid or remote work models for certain departments.

Cons

Nepotism Inconsistent culture Bullying not taken seriously

Lighthouse Credit Union Response

Thank you for sharing your feedback about your experience at Lighthouse Credit Union. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to an HR Business Partner to discuss your experience. We hope to hear from you soon.

Viewing 19 - 21 of 62 Reviews

Jobs at Lighthouse Credit Union

Executive Assistant to Senior Management

Senior Financial Accountant

Indirect Loan Processor

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Lighthouse Credit Union

Lighthouse Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Retail Staff

Not for me

Poor Leadership

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