Unfortunately, I undersold myself when I took this job with Lincoln and now it’s costing me, big time. I have been miserable since day one and am currently seeking any + every way out of this position. Interviewing / onboarding process was so disorganized it’s a joke and I should’ve taken that as a sign of what was to come.
Actual work in claims intake doesn’t compensate NEARLY enough for all that’s expected of you. We are the least-respected and least-paid, yet we do more work than most other people employed by LFG. Managers and team leads are unhelpful (if they’re there at all). I’ve been employed almost a year (11 months) and my direct manager has made himself available for maybe a few days in all that time, no exaggeration. The couple weeks of training they put you through does little to nothing to set you up for success in this role also.
The best part (aside from their disingenuous/ performative activism in touting inclusion + workplace diversity) is the lack of opportunity when it comes to moving up and around in the company. I was brought on with the notion that I could start in claims and then go elsewhere, but now that I’m actually trying to do that I’m facing internal recruiters blatantly lying to my face about not selecting me because the positions I applied for had been filled (when I know for a fact that’s not the case because I have co-workers going through the interview process for the same jobs).
If you have a college degree, decent work experience and even just a smidge of respect for yourself, avoid LFG at all costs - at least this department and position, since I can’t speak on better / higher-earning jobs that they won’t even let me interview for. I would give this company zero stars all across the board if I could. Run the other direction, because you know it’s BAD when I say I’d rather go back to food service than continue to stay here. This company cannot do anything to redeem itself in my eyes at this point.
