Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Work from home, flexible scheduling" ((in 17 reviews)); "benefits are good." ((in 15 reviews)); "Great people to work with" ((in 14 reviews)); "Some departments have good leadership" ((in 8 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"The training is horrible and if you have questions VPs and mangers don't even know the answers to help you." ((in 20 reviews)); "Low pay & fixing other department issues" ((in 19 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "No bonuses." ((in 5 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

5.0

Nov 21, 2025

Best Culture Ever and you get to work REMOTE!

Head of talent acquisition

Recommend

CEO approval

Business Outlook

Pros

The leadership truly cares about the employees. Everyone has the borrower's best interest in mind and you can tell by their actions. Great people! I can't believe I get to work with such amazing humans every day!

Cons

No cons here! This is an incredible organization!

5.0

Nov 19, 2025

Lots of Opportunities at LoanCare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive and approachable management Excellent work-life balance Competitive benefits Career advancement opportunities Remote Work

Cons

Can be difficult to learn the lay out of the company

3.0

Oct 22, 2025

Excessive Micro Managing

Single point of contact

Recommend

CEO approval

Business Outlook

Pros

The only good thing about the position was the pay was good

Cons

Always being watched and micro managed. Management was rude and did not care about employees.

Viewing 10 - 12 of 301 Reviews

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Jobs at LoanCare

Desktop Supervisor (On-site)

Default Document Execution Specialist II (On-site)

Collections Team Lead (On-site)

Business Intelligence Developer - Remote

Claims Support Specialist - Remote