Item: LoanCare
Rating: 1
Author: Former employee - Customer Service Specialist

Question 1

Does LoanCare pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at LoanCare?

Accepted Answer

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at LoanCare?

Accepted Answer

Customer Service Representative (29), Loan Counselor (12), Customer Experience Specialist (10), Supervisor (9), Customer Service Representative (CSR) (6), Manager (6), Loss Mitigation Specialist (5), Single Point of Contact (SPOC Agent) (5), Team Lead (5), Customer Service (4), Foreclosure Specialist (4), Customer Experience Specialist I (3), Customer Experience Specialist II (3), Customer Service Specialist (3), Customer Service Supervisor (3)

Question 4

What are the pros of working at LoanCare according to real employee reviews?

Accepted Answer

"Teammates are amazing, Management is great, benefits are good and affordable, work from home, you can choose your schedule." ((in 19 reviews)); "benefits are good." ((in 16 reviews)); "Great people to work with" ((in 13 reviews)); "Some departments have good leadership" ((in 9 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

Question 5

What are the cons of working at LoanCare according to real employee reviews?

Accepted Answer

"No training provided and they dont care" ((in 18 reviews)); "No bonuses." ((in 6 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "Not a lot of support from senior management" ((in 3 reviews))

Question 6

What are the top reviewed LoanCare locations?

Accepted Answer

Virginia Beach, Jacksonville, Chandler, Pittsburgh, Norfolk, Moon Township, Coraopolis, Moon, Arlington, Mesa, Phoenix, Charlotte, Virginia, Pitsburg, Denver, Philadelphia, South Park, Daytona Beach, Orlando, Tampa, Woodstock, Pitts

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