London Computer Systems reviews about "building"

Technical staff are underpaid Lack of Vision Lack of willingness to fix fundamental issues Lack of courage to make necessary changes Resistance to new technologies You won’t get a work laptop You won’t get the necessities for development You won’t be appreciated for what you do You won’t get a clear UI mock for your projects Teams keep making breaking changes for other teams Late and unfair reviews No long-term and badly planned short-term projects Unreliable systems Almost no opportunity to grow

Just moved to a new building, seems like we need to do a lot of things to make the management back on track

They don't provide work laptops- not even during the worst of the pandemic when employees had no choice but to stay home. They only give the bare minimum required by the federal government when it comes to maternity leave (3 months completely unpaid). Only 2 weeks PTO and no designated sick days unless you qualify for long term sick leave (?!). No option for fully remote work. The hybrid work policy feels like babysitting - employees who opt for partial work from home still have to come in two days per week, no flexibility on which days. Annual reviews are not conducted in a timely manner.

Certain high level managers feel like they have to approve or be apart of everything, but then are always so busy it is hard to get things approved which causes slowdowns. Some Team Leads are inexperienced and lack basic leadership qualities and the ability to communicate effectively. While steps have been made to improve company wide communication and it is much better. There is still a lack of communication between key departments, from managers and team leads down to staff, etc. Advanced Training is non existent. They have GREAT new hire training and have done an amazing job making this both interesting and useful, however, training on things that are more specialized and require outside sources is nonexistent and not available. This results in many lost hours scraping the internet for anything of use when some problems arise or spending your own time and money to seek out the training needed to do your job.

Sometimes our rapid growth outpaces our ability to get people in the right departments to help handle it, but it is something they are actively improving on.

Pay is average for my internship

Had to figure out accounting software mistakes that clients made and instruct them on how to fix them. Many clients are elderly, or have limited English proficiency, or do not know how to use computers at all, many with have zero accounting experience. You are online with them for an hour teaching them how to use their mouse, etc, while the supervisor is texting you to hurry up and take more calls. Our queue was always backed up while others got four calls a day and walked around talking to each other. Besides this you had to learn more accounting queues and be tested on them weekly. Promised raise after passing all these tests never materialized. They promised after six months and you had “learned the ropes” you could switch up into better, higher paying positions—but there never were any. They just piled on more and more work, added weekend on call where they ONLY paid you for the minutes you were actually on the phone. You couldn’t leave, but had to stay by the computer in case a client called. Final straw was when the hybrid job I was hired into (2 days in office, 3 work from home) switched to all in-office work. The shift was awful too 10-7. I took it believing I could switch shifts after 6 month. It was all to sucker people in. You don’t get the raises, there are no higher level jobs to transfer to, and they want you to hurry through calls but not make the clients unhappy at the same time. Worst job I ever had! Found out quickly why turnover was so high.

When I left there was no guaranteed remote work, you still had to come into the office on specific days. This an incredibly minor con however!

-It's not an issue for me, but there is not a formal short-term disability benefit (that maternity leave typically falls under). LCS did enact Paid Medical Leave (PML) which recognizes prolonged sickness and FMLA situations. The drawback is that there is a 5-day waiting period in which you much use Paid Time Off (PTO) before you can begin using PML. Further, the accrual rate is 1.24 hours per pay period (4 days annually). This means that you have to work 5 years before you could actually have a 6-week paid paternity leave. This is not an issue for me, but I do think it's a little behind the times.