Long View Systems reviews

Management is failing and it is driving away the spectacular people here. There have been very large talent gaps created recently by the continuing significant loss in staff. Management has continued to preach that these losses are not a problem which is mind-boggling. If you are willing to put in effort, they will take everything you have and ask for more. Long View has an incredible team still and yet, they are riding their best and brightest into the ground. The pace at which employees are asked to work (24x7 on-call year round without break; frequent late night projects) is unrealistic and unhealthy. Compensation is not competitive at entry-level despite the value an employee might bring. Benefits are good though. The poor Oil/Gas industry has caused the recent revenue drops at Long View and pressure from that has caused questionable decisions to be made by management that fall from the 4 Pillars (Integrity, Competence, Value, Fun) that were so highly praised only 18 months ago.

Being headquartered in Alberta, Canada, Long View has historically been heavily dependent on Oil and Gas customers. Given that O&G is flailing in the worst possible way as reflected in gas prices, Long View Systems is going through significant turmoil. They are struggling to make up for the lack of project work with managed services and hosted cloud customers. They do not have the resources to competently support managed services. Their cloud offerings are very pricey compared to other options. That said, this is a very difficult place to work. The managed services team is expected to be responsive 24/7/365 with no breaks. Work a 14 hour day and the next day you'd better be at your desk by 7:30a or you will hear about it. Your weekend and evening time will be constantly interrupted. There is no on call rotation. Unless you come in as an Architect or some other high level position, everyone gets the same title of Systems Consultant. Someone with 15-20 years experience gets the same title as someone with 2. Does not matter what you do. You don't know this until you get your offer letter. Very high churn rate. People would be there one day and gone the next. The Denver office is not that big. I saw at least 10 people leave...including the two that provided references for me. This was at all levels and departments. The only people that had more than 1 year under their belts were brought up from the NOC/Service desk. New recruits from outside have a 90% failure rate given the environment (per my manager). Typical silos that you see anywhere. Project/ Architect resources are hesitant to wade too deeply in to operations, Service Desk reps don't want to touch something due to the way costs are billed inter-department, managed services is hamstrung by the contract verbiage meaning work needs to be kicked up to a project resource. Constant chaos and stress. You are only as good as your last billable hour. Technical talent is exploited while Account (Sales) and Project Managers reap the rewards. Voice valid concerns to People Services and get vilified for it.