Loom reviews

3.8

70% would recommend to a friend

(83 total reviews)
avatar

Joe Thomas

70% approve of CEO

70% positive business outlook

Loom has an employee rating of 3.8 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
1.0
Oct 27, 2022

Once vibrant company & culture, sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great humans doing great work, decent pay

Cons

Leadership does not have the skills to run a company of this scale, but believe they are Tech Gods and can do no wrong. This leads to incredible issues around planning, communication, hiring, etc. Senior leadership has failed to execute over the past few years but ICs bear all the brunt of the mistakes e.g. multiple layoff rounds, firing of executives. If you look at the projects Loom has committed to in the past few years, and spend 5 minutes playing with the product, you will feel an obvious disconnect -- the app is broken in many ways but instead we have been building social media and ML features. The 10-year goal was stated to be "becoming the largest video platform" which is just insanity if you consider the product. These are VC tech bros trying to be the next tiktok, but are just high off their good luck and market timing. Unfortunately I don't think Loom can take it to the next level as a business with the current leadership, who have made it very clear they are not open to feedback or doing anything differently. It's really sad to see, a few years ago Loom had a very special culture and some great people. Unfortunately the quality has gone straight downhill, both of culture and product

5.0
Oct 5, 2022

Awesome product & company

Recommend
CEO approval
Business Outlook

Pros

- Product potential - People - Sales culture

Cons

- Growing pains & change

Viewing 28 - 30 of 83 Reviews

Glassdoor has 84 Loom reviews submitted anonymously by Loom employees. Read employee reviews and ratings on Glassdoor to decide if Loom is right for you.