Loom reviews

- Not necessarily a con but Loom still needs to be a scrappy startup to win. People that come from more established companies (Google, Amazon, Facebook, etc.) struggle with the pace & challenge in what needs to be done to win. This has led to a handful of toxic voices within the company that don't represent the reality of working at Loom (i.e. some of the crazy reviews below) - Huge COVID beneficiary that fell in love with spending money that was unnecessary. Leadership has since course corrected with the RIF and cutting spend but there was definitely a lack of financial and business discipline for a period of time until recently

Where do I start: - A non-existent culture. All of the individuals who actually made effort in this area have since left. All that remains is a vague silhouette of a once thriving culture to which the business clings for clout with candidates. This is all but confirmed by the swell of obviously fake reviews, making a feeble attempt at bolstering the floundering company's tarnished reputation. (Seriously, read them. They're hilarious in how devoid of personality they are.) - Career advancement which is largely based on favoritism. For example, an engineering manager who -- without extensive prior experience -- managed to go from EM to Product manager, to Group PM, to Director of Product in a span of... Six or so months? I wished I could say this was the only example of this, but it is not. - Chasing the Almighty inflated valuation (to be fair, like much of Silicon Valley) at the expense of actually growing the business, creating massive exposure that leaves the company vulnerable in the event of... lets say... difficult market dynamics. This is evidenced by the recent layoffs of 15% of the staff (a value which does not include employees that were likely forced out due to ~reasons~). - Individual contributors bearing the brunt of execution are largely overworked, underpaid, and undervalued with little recognition or opportunities for advancement because of their contribution. - Leaders who lack experience, but -- more importantly -- lack humility. I've witnessed this inexperienced leadership team make a host of terrible, egotistical decisions and fundamentally not understand the implications of these actions or how their decisions affect their teams and their livelihoods. Not only this, but they seem to lack the ability to accept and action upon critical feedback. Any criticism is met with vague and meaningless platitudes with no actual plan around how to course-correct or make things better, or is outright ignored. It's sickening. - Business fundamentals are fundamentally bad. The total number of Loom users compared to people who pay for the product is utterly laughable. It's clear leadership has no idea how to extract value from the product and convert free users to paid customers. - I could go on, but I'll stop here.