Loom reviews

3.8

70% would recommend to a friend

(83 total reviews)
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Joe Thomas

70% approve of CEO

70% positive business outlook

Loom has an employee rating of 3.8 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
1.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, flexible PTO

Cons

6 months ago I would not be writing this review but things at loom have gone downhill so fast in such a short amount of time. Echoing what another reviewer said in that the founders have to have their hand in EVERYTHING. It’s so bad that leadership can’t get work done because they’re constantly waiting for approval from the founders. This inevitably trickles down to the rest of the company to the point where we all need approval for a minuscule task…and I’m talking MINUSCULE. Plain and simple, people aren’t trusted to do the job they were hired to do. There’s absolutely zero autonomy because the leadership team has no say in the decision making. Why hire VP’s if you don’t give them the trust and authority to run their teams how they see fit? Ego’s are big, the leadership team routinely talks crap about other members on the leadership team. For a communication product, there’s no communication across the company. People fight over projects, or even worse, work on the same projects without discussing it so double work is being done. They buy gifts for everyone to try to avoid fixing real issues within the company. Ice cream is great n all, but that doesn’t mitigate the fact that Loom has BIG problems and buying gifts will not solve them. They fire people without warning. Long time employees are leaving. The culture is nonexistent. The list goes on.

2.0
Sep 27, 2019

Lots of traction; bad culture; bad people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good news is that there is a lot of traction for the product itself. I have no doubt that there is market demand, and that's clear from both an investor and customer growth standpoint.

Cons

Unfortunately, a lot of the pros are outweighed by the culture at the company. You're pushed to work insane hours without gratitude and you need to be similar to the founders otherwise you're outcasted. I'm disappointed with my time here but understand why people stay. There definitely is a lot of potential with the product itself.

1.0
Mar 31, 2023

AWFUL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product (when it works), smart people, compelling work

Cons

The executive leadership here basically tanked their own business. Do not join this company unless it gets acquired. It's on a downward trajectory that keeps going further into the abyss than you can imagine.

Viewing 10 - 12 of 83 Reviews

Glassdoor has 84 Loom reviews submitted anonymously by Loom employees. Read employee reviews and ratings on Glassdoor to decide if Loom is right for you.