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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement reviews

3.5

61% would recommend to a friend

(47,950 total reviews)
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Marvin Ellison

66% approve of CEO

56% positive business outlook

Lowe's Home Improvement has an employee rating of 3.5 out of 5 stars, based on 47,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lowe's Home Improvement employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

48K reviews
2.0
Jun 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The people. The crew I worked with were great down to earth souls. Made good friends.

Cons

Pay is weak considering what a delivery manager or coordinator has to deal with on a daily basis. Managers/ASM's dont care about following through with customer issues if they are not working the following day because they won't have to deal with it. They only care about making it through their shift. Not a proactive company. You run around putting out fires all day because nobody cares enough to make a change. The only thing they changed was taking staff away and paying people less.

2.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay for hourly job Good Vision Benefit One good ASM

Cons

Never have enough staff at Cashier or Customer Service Management sits in their offices and doesn't help Getting rid of Part Timers who won't have open to close availability Cannot keep staff Store Manager is horrible and doesn't manage his staff All but one ASM do nothing

2.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

-One of the better retail employers, at least it used to be. -You will probably meet cool people working here -Department managers get paid really well in some markets -Specialist pay (non management sales jobs) can pay decent in some markets -Has a lot of nice products for home owners that you will be proud to sell -A lot of room to move up but... this is mostly because there is a lot of turnover.. managers get burnt out... but lots of opportunity to become one of them -More flexibility to make customers happy than a lot of places - part of this stems from Lowes having it's own delivery fleet which is huge -Decent retirement benefits for retail

Cons

-Senior leadership from the top of the store up is second rate - HD is first place for a reason.. I used to work for HD before Lowes so I know first hand, maybe the new CEO can help -Completely unprofessional store managers - you don't need to rule by terror and manipulation -Zero work life balance - if you are a senior manager you are going to have marital problems -Scheduling matrix leaves you exhausted and burnt out completely unnecessarily -Up and down hours plus dirty warehouse environment lead to health problems -Lack of vision as a company - has let Home Depot take the majority of the contractor and professional market over the last 10 years, which I believe will ultimately drive Lowes out if they can't get that aspect together... everything for inability to control in store stock levels and auto fulfillment means you don't carry the quantities needed when they walk in the door... HD does and it shows -Too much focus on consumer "do it for me"... not enough margin to really lead in profitability since installs with homeowners tend to go wrong, and the solution (or demand from customer) is to throw money at it... $3,000 carpet install plus install delays or issues, plus low margin, plus paying contractor extra, plus all the insane sales usually leads to a job that overall lost the company money... now rinse and repeat for most everything... this impacts your bonus, how many people you can have working in the store, etc - Attempts to reorganize the structure of associates was a thinly veiled attempt to load the pockets of investors and the former CEO and his cronies (who are strangely all gone now) before the lack of management and associates in the aisles started to massacre sales and morale - restructure was a complete failure and has now been mostly reversed -Health benefits are bad -Vacation and sick benefits are poor

Viewing 172 - 174 of 47,950 Reviews

Glassdoor has 49,456 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.