Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
avatar

Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
1.0
Sep 19, 2022

Lower standards lower.com

Recommend
CEO approval
Business Outlook

Pros

Young workforce Cool main building— offers discounted lunch and breakfast Took a chance on me when I was probably under qualified Friends with coworkers No drug testing When they laid me off I got multiple months in severance pay. Now I work for a real tech company that has structure and now i don’t have to listen to under qualified borrowers yell at me for obstacles created by themselves :)

Cons

Although i was likely under qualified for a regular mortgage job, that was not the case here— no one at this company is qualified to do what they are doing. Management has no idea how to execute daily tasks and it’s a fend for yourself environment that has been created as a result. There’s no need to tell you in this review about how bad the company is, because the previous 50 already nail that (gonna do it anyways). The sales pay structure is a mess, I’ve watched it drive out plenty of driven salespeople as it prevents any real money from being made (also the amount of deals that actually close are minuscule to the amount of applications taken daily). The company has no respect for its operations department. The culture here is sell the loan and have some keyboard warrior take care of it (minimal sales help on the backend when they are the person building the relationship/SELLING THE LOAN). Keep in mind everyone dealing with the backend is extremely under educated and it only creates further issues as the loans are already a basket case themselves. As every review shows, this a company LOVES a mass layoff. The original plan was for the CEO “to make as much money as possible” achieved through massive upscaling at the beginning of Covid to massive layoffs (entire departments at a time, up to 100+ people in one day) by the end of it. They received 100m in funding just to put their name on a MLS stadium and give no money to the workers that were already underpaid and overworked. The upper management here is selfish and does not truly care about the employees, just how fat their commission check is on the loans you sell. Always so funny to me how lower bashed better.com when they had mass layoffs just for them to do it in a not much better fashion. S/O the RVP for pulling an entire floor together to tell them they are safe and the people fired (over 40) deserved it. Really good messages being sent to the employee here.

1.0
Aug 23, 2022

Worst Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people there are what made it bearable.

Cons

This is the absolute worst company I have worked for and I highly recommend looking elsewhere. I have seen so many amazing people and entire teams get laid off without a valid explanation. Friday “company” meetings are primarily about sales and only highlight a small portion of what teams really helped close a loan. Majority of the people in leadership don’t have previous leadership experience and need serious training. Lower’s culture used to be somewhat fun, but became very cliquey over time. Leaders retaliate against employees if you aren’t inside their “circle of friends” and shun you when you leave. The blatant disregard for harassment towards female employees is outrageous. Benefits, PTO, pay and work/life balance is laughable. The micromanagement, in almost every department, is some of the worst I’ve seen in a company that makes it unbearable to work here. There are very few growth opportunities unless you have been with the company since the beginning and they don’t try to hide it. I could go on about this company but do yourself a favor and run in the other direction.

1.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

There are none that I can think of.

Cons

This place pulled off the greatest bait and switch I’ve ever seen. I left a really good company, with great benefits and a job I liked because they really sold the dream. A few things promised in the interview that they are now saying would have never happened Schedule/ 4 day work week - non existent for remote employees. They only offer it to those in office. They also expect you to he available 24/7, but tell you not to clock the hours since it’s just “how loan officers work”. Great culture - also non existent. They really only like you if you are in the office. If you are a remote employee, prepare to feel excluded. The Ohio office gets amazing perks, like free lunches, free hair stylists, off early on fridays, etc. but if you are part of the remote team, you get none of that. You aren’t even invited to big company meetings. Base pay - I was told in the hiring process that I would be paid a base Pay and it was taxed as such. No one explained to me that it was actually an advance on commission, and taxed as such, and if you leave the company before you make that much back, you owe it back to them. Benefits - wow, they really sold you on benefits but they suck. Health insurance is free, hit the deductible is more than I would make here in 4 months. You can pay $400 for a better plan, but then the deductible is still thousands and thousands. Also, they make you use your personal phone for your “24/7” availability but refuse to give you a stipend for it. Overall, this company claims to be a progressive fintech company but it’s honestly just another glorified call center. Over 2 months in and I’m still waiting for my 4 day work week, the hot leads they promised, and the big money and great culture that “everyone benefits from”. Avoid this place at all costs.

Viewing 67 - 69 of 684 Reviews

Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.