Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
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Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
2.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The best part of this job was the people. I had the opportunity of working with some of the most talented, kind, and hardworking people I've ever met. If anything, this is what made it hard to leave. Who you work with is important, you spend a lot of time with those people, the Lower marketing team is blessed with some pretty wonderful people.

Cons

It's important to work with good people but at the end of the day, that wasn't enough to keep me. I left Lower about four months ago now. I didn't write a detailed review right away because I needed the last four months to debrief from the experience and heal from the stress. I was hired right out of school and at the time it seemed like the perfect place to start my design career. I quickly learned that wasn't true. I was told that I was sought out for my skills in branding and brand strategy and that I would be working on building out a brand guideline as well as helping to add structure and strategy to both internal and external brand marketing assets. While at Lower I designed employee merch, ordered merch, designed & ordered fixtures for an in-office merch shop, folded hundreds of shirts, and assisted in designing a few marketing materials. I essentially became the merch & vendor relations person. I wasn't doing what I was hired to do. Yes, I was fresh out of college and I'm down to be a team player, you don't get to only work on the things you want to do all of the time. The problem was I wasn't working on anything that I was told I would be. My primary job became merch designer and retail strategist. Along with this I never received a formal job description which I now realize is because the team has no structure, they just need hands. On top of this, the work/life balance was pretty awful. The team's hours are 9-5:30 but there were many evenings and weekends where I was not only asked but expected to be working from home. I'm all for getting things done and I fully understand that every once in a while there's a big deadline and the team might need to work over a little to hit it. At Lower though, everything is always a big deal meaning this isn't a once-in-a-while thing. It was a consistent expectation that was fully self-imposed by management.

1.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The cafeteria had good food, but then they took away the employee discount because they had to pay for their soccer stadium and sales system that doesn’t even work

Cons

It’s a glorified pyramid scheme, even if you get a promotion, your pay stays the same

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Lower Response
4y
Thanks for taking the time to leave a review. We appreciate the feedback, and we aim to be transparent and respectful to all of our team members. Please reach out to us with specifics at HR@lower.com to share your experience so we can appropriately address.
2.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

One of the nicest offices I've worked in

Cons

401K match and benefits are terrible for a company that makes "billions". No sick days which is unethical in my opinion. Commission structure is an utter joke that is constantly changing. 9am-6pm (9am-7pm on Mondays) which is way more hours than any other lender/bank out there. Have to deal with angry customers daily who get screwed over by this company's antics and constant last minute changes to closings and costs. Can't rely on operations at all. A bunch of Kool-aid talk where they'll tell you "the grass isn't greener on the other side", but it really is. We were celebrating top performers every month, but abruptly stopped. Company has 3-4 bad months and that goes out the window... no wonder morale is at an all-time low and everyone is looking for the first opportunity to get out

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Lower Response
4y
Thank you for taking the time to leave a review. We appreciate the constructive feedback and have been working to find ways to streamline processes between departments to create an even better experience for both our team and our customers. We value our team members, celebrate their accomplishments and welcome their feedback, so we can continue improving.
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Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.