Lower reviews

Where to start? There are so many problematic things at this company. 1: They over promise and under deliver. I was told I would be promoted within 3-5 months and make $10,000 more within a year. Once I found out I made more than a team lead in my department and that my lead didn’t get a raise with her “promotion” I knew this was false. 2: The CEO read a negative Glassdoor review during a Friday Morning Meeting and gaslit everyone by stating “you KNOW this isn’t true.” 3: I was invited to a “promotion meeting” only to be told it was a meeting to try to get a group of us to do a sales job we already turned down. 4: The “benefits” at the main building could be referred to as discriminatory. The barber shop could not be used to do the hair of an African American woman that wears hair naturally and can only do trims for other women. They do not provide equivalent services and only cater to the men. (The OU frat comments are all true) I was lucky enough to find my way out to a new job. But on my last day before starting my new job HR sent out a zoom invite to over 30 people, didn’t wait for everyone to even be on the meeting before they started talking, and laid them off in a Zoom call that lasted less than 2 minutes. They also stated “we over shot our hiring and this is just another part of growth.” What was my last day became an afternoon of sobbing and phone calls for everyone in the office. If you’ve made it this far, be warned that Lower bribes employees to write good Glassdoor reviews, pays a few people to do it 90% of their work day and is not growing like they said and that they will throw you away at the drop of a hat.

The main problem with Lower is that it's being led by inexperienced associates at most levels, and they have no clue how to lead or inspire others. Most of the sales AVPs and VPs wouldn't be more than entry level sales associates at larger and established financial institutions. Many of them were promoted due to hitting sales goals when interest rates were low, but they have no knowledge of how to manage or lead others. There was a clear lack of respect by many of the managers' direct reports because they never earned it in the first place. There should have been external hires of people with years of leadership experience for management roles instead of promoting immature and inexperienced recent college grads who come off as deer in headlights. There were so many instances of unprofessional behavior by management on the floor including scolding employees in the open, drinking on the job, vaping in the office, telling us we weren't allowed to leave our desks for more than 5 minutes to use the restroom, and much more. The so called leadership was an absolute joke. On the weekly Zoom company meetings, the CEO would ramble about random items and seem lost a lot of the time before passing it to another leader. Most of those meetings highlighted sales efforts without mentioning much about our friends' efforts in other departments. There have also been MASSIVE layoffs this year because the company didn't know how to properly scale in anticipation of COVID rates not sticking around. The worst part of the layoffs is that management told us every time that we were valuable to the company and safe. That was until our turn finally came around. I also saw a few people laid off a couple of weeks after being hired, which is cruel and heartless. There was also a complete lack of transparency. The managers claim they want independent thinkers to help achieve goals, but that couldn't be further from the truth. Basically, we had to fall in line with what leadership wanted without voicing ideas that could help. If we brought ideas to the table, we'd risk being reprimanded because higher management didn't approve of us discussing things outside of their presence. Salary was low, a 401k match barely existed, time off was very limited, and insurance options were laughable. Lower promotes itself as a desirable fintech company with great growth opportunities, but it's a company that briefly flashed before starting to fall apart. If major infrastructure changes don't happen soon, I could see them going out of business in the next 5-10 years. There's no clear direction and nobody there seems to know how to run a company. The frequency that they change processes at the snap of a finger without ever testing them also speaks to their lack of direction. If you're a job seeker, I recommend looking elsewhere for now. Do not believe their social media marketing. It is not a "cool" or trendy company that's fun to go to every morning. Especially if you're looking for advancement in sales and not white or a guy. Of about 15 sales VPs, 2 or 3 were women and ALL VPs were white. Like the 401k match, diversity at Lower barely exists.