Question 1

Is Loya Insuance Group a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Loya Insuance Group have rated their employer with 2.5 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Loya Insuance Group employees being 2.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Loya Insuance Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Loya Insuance Group.

Question 2

Does Loya Insuance Group pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Loya Insuance Group with 2.0 out of 5 stars based on 38 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Loya Insuance Group.

Question 3

How happy are Customer Service Representative CSR professionals working at Loya Insuance Group?

Accepted Answer

27% of Customer Service Representative CSR employees at Loya Insuance Group would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Customer Service Representative CSR professionals have also rated Loya Insuance Group with a 2.5 rating for work-life-balance, 2.7 rating for diversity and inclusion, 2.4 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Loya Insuance Group?

Accepted Answer

Customer Service Representative (77), Customer Service Representative (CSR) (38), Insurance Agent (25), Claims Adjuster (20), Office Manager (13), Paralegal (11), Manager (10), Insurance Sales Agent (9), Sales Associate (9), Customer Service (CSR) (8), Staff Attorney (8), Sales Manager (6), Sales Representative (6), Litigation Paralegal (5), Sales Agent (5)

Question 5

What are the pros of working at Loya Insuance Group according to real employee reviews?

Accepted Answer

"Friendly coworkers , company offers positions to move up" ((in 15 reviews)); "Benefits (medical, dental, vision) are decent." ((in 11 reviews)); "The bonuses were great and helped build my savings" ((in 8 reviews)); "Great people to work with; Attorneys and paralegal s work as a team" ((in 8 reviews)); "I loved the staff I had and the customers were awesome!" ((in 4 reviews))

Question 6

What are the cons of working at Loya Insuance Group according to real employee reviews?

Accepted Answer

"management is bad, they like to treat you like garbage" ((in 50 reviews)); "The pay is low and they run off a spreadsheet that’s wrong so they don’t have to give raises" ((in 34 reviews)); "Upper management is AWFUL." ((in 17 reviews)); "Regional managers were unprofessional" ((in 14 reviews)); "Not a good work life balance and no raises most you can make is 14hr" ((in 9 reviews))

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